Steven Curry
Summary
Organized crew trainer with several years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's
Cleveland, OH
06.2024 - Current
- Trained new crew members on service protocols and food safety standards.
- Instructed new team members on correct procedures for operations.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Provided feedback to staff on performance to improve service quality and teamwork.
- Provided constructive feedback and one-on-one coaching to employees.
- Encouraged collaboration among crew members, fostering a positive team environment that improved morale.
- Coordinated daily tasks to ensure efficient restaurant operations during peak hours.
- Oversaw food preparation, production and presentation according to quality standards.
- Monitored inventory levels and assisted in ordering supplies.
- Collaborated with management to implement new menu items and promotional strategies, enhancing customer engagement.
- Partnered with management to develop strategies that elevated customer service standards, contributing to a better dining experience.
- Led by example, upholding company policies and exemplifying desired behaviors.
Education
General Educational Development
Cleveland , OhioSkills
- Employee training
- Coaching techniques
- Food safety practices
- Quality assurance
- Task delegation
- Delegating work
- Effective communication
- Problem-solving
- Multitasking and organization
- Motivational skills
- Role modeling
- Constructive feedback
- Inventory management
Timeline
Crew Trainer
McDonald's
06.2024 - Current
General Educational Development