Steven Daugherty
Westland,MI
Summary
Experienced sales professional with a proven track record in client relationship management, strategic sales planning, and market analysis. Excel in communication, problem-solving, and adaptability, ensuring success in dynamic sales environments. Committed to driving sales growth through effective strategy implementation and customer engagement. Seeking a new role as an outdoor sales representative in the home improvement industry.
Overview
15
15
years of professional experience
Work History
Regional Account Manager
OPUS IVS
Dexter, MI
11.2022 - Current
- Delivered engaging in-person product demonstrations to prospects, showcasing product offerings tailored to individual client needs and workflow.
- Presented new products and solutions to the existing customer base within the territory. Resulted in 30% revenue growth within the existing book of business.
- Serve as a consultant to clients and prospects by building B2B relationships, helping businesses understand the importance of following OEM position statements, procedural scanning, and repair liability.
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Conducted a comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
Owner/Operator
SD Maintenance Solutions
Ann Arbor, MI
05.2017 - 08.2023
- Owned and operated a home improvement and maintenance company with a partner.
- Provided maintenance services for 18 buildings, with a total of 200 units.
- Performed routine maintenance and repairs to ensure building systems are operating at peak efficiency.
- Assisted in the installation, repair, and replacement of various components such as doors, windows, locks, plumbing fixtures, electrical wiring, wall coverings and flooring.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Store Manager
Jack's Hardware
Ann Arbor, MI
01.2010 - 04.2017
- Responsible for all store operations, including inventory, sales, and product consultation to customers.
- Assist customers through needs-based sales, and problem solving.
- Drive sales by consulting with the customer on their repair needs and providing the most cost-effective parts and repair solutions.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Education
Washtenaw Community College
Ann Arbor, MISkills
- Revenue growth
- Sales generation
- Outbound sales
- Outstanding communication skills
- Customer service
- Business development experience
Timeline
Regional Account Manager
OPUS IVS
11.2022 - Current
Owner/Operator
SD Maintenance Solutions
05.2017 - 08.2023
Store Manager
Jack's Hardware
01.2010 - 04.2017
Washtenaw Community College
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