Steven Delarosa
San Antonio,TX
Summary
Proactive Maintenance Technician with extensive experience in electrical and mechanical repairs of production equipment. Skilled in preventive maintenance and mechanical troubleshooting, effectively minimizing downtime. Strong problem-solving abilities and proficient in building maintenance, offering reliability and expertise to advance career opportunities.
Hospitality professional with extensive experience in bar management and mixology. Known for elevating guest experiences and optimizing bar workflows. Reliable team player with focus on collaboration and adaptability, leveraging customer service skills and leadership qualities.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Head Bartender
Dog Co Icehouse
03.2022 - Current
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Closed out cash register and prepared cashier report at close of business.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Maintenance Technician
Summit at Salado Creek Apartments
08.2020 - 02.2022
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Education
Basics
Churchill High School
San Antonio, TX05-2014
Skills
- Preventive Maintenance
- Problem solving ability
- Building Maintenance
- Mechanical Troubleshooting
- Drink Pairing Knowledge
- Taking inventory
- Managing cash register
- Wine and liquor knowledge
- Cash Handling
- Customer Service
- Bar Equipment Maintenance
- Social Media Marketing
- Suggestive Selling
- Knowledge of local regulations
Timeline
Head Bartender
Dog Co Icehouse
03.2022 - Current
Maintenance Technician
Summit at Salado Creek Apartments
08.2020 - 02.2022
Basics
Churchill High School
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