Summary
Overview
Work History
Education
Skills
Timeline
Generic
Steven Dolgener

Steven Dolgener

Katy,TX

Summary

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

18
18
years of professional experience

Work History

Realtor

Home Smart Realty LLC
Houston, TX
08.2011 - Current
  • Negotiated and drafted contracts to finalize agreements between buyers and sellers.
  • Coordinated with lenders, appraisers, title companies, inspectors, surveyors and other professionals to ensure smooth transaction processes.
  • Attended continuing education classes to maintain professional certifications.

Server

Mack Allens
Houston, Texas
06.2026 - 08.2026
  • Took orders from customers accurately and in a timely manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server

The Annie Cafe
Houston, Texas
10.2025 - 06.2026
  • Delivered food and beverages promptly to guest tables.
  • Provided exceptional service to consistently satisfy a high volume of daily customers.
  • Explained ingredients, preparation methods, and allergy details to guests.
  • Monitored dining room readiness and arranged table settings to ensure a welcoming atmosphere.
  • Presented menu options and daily specials to enhance guest experience at Annie Café.

Server Trainer

Brenner's Steak House
Houston, TX
06.2008 - 08.2023
  • Delivered exceptional customer service, ensuring positive dining experiences.
  • Checked customer satisfaction with meals and took prompt action to resolve issues.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Welcomed customers upon arrival, answered questions, and recommended specials to enhance the dining experience.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Education

Realtor
01-2011

High School Diploma -

Langham Creek High School
Houston, TX
01-1989

Skills

  • Customer service
  • Wine service
  • Upselling techniques
  • Attention to detail
  • Team collaboration
  • Positive guest interactions
  • Menu presentation
  • Lead generation
  • Business Development
  • Digital Marketing
  • Client communication

Timeline

Server

Mack Allens
06.2026 - 08.2026

Server

The Annie Cafe
10.2025 - 06.2026

Realtor

Home Smart Realty LLC
08.2011 - Current

Server Trainer

Brenner's Steak House
06.2008 - 08.2023

Realtor

High School Diploma -

Langham Creek High School
Steven Dolgener