Steven Dominick
Punxsutawney,Pennsylvania
Summary
Seasoned Business Owner and Assistant Store Manager at Dominick's Customs and Arby's Restaurant, respectively, adept in conflict resolution and data management. Leveraged networking and communication skills to enhance team performance and customer satisfaction, achieving significant improvements in inventory efficiency and sales productivity. Proven track record in mentoring staff and optimizing operational workflows.
Overview
26
26
years of professional experience
Work History
Business Owner
Dominick's Customs
Punxsutawney, USA
01.1999 - Current
- Monitored cash flow to ensure proper budgeting of resources
- Managed inventory levels to meet customer demand while minimizing costs
- Resolved conflicts between employees or customers in a timely manner
- Oversaw daily operations of the business and provided guidance when needed
- Kept records for production, inventory, income and expenses
- Interviewed, trained and supervised employees
- Conferred with customers to understand needs and finalize purchase orders
- Mentored and trained new hires on sales techniques and customer service procedures
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
Assistant Store Manager
Arby's Restaurant
Cortland, NY
01.2006 - 11.2006
- Provided training to new employees on company policies and procedures.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Coached and developed store associates through formal and informal interactions.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Education
Music -
Full Sail University
Winter Park, FLSkills
- Conflict Resolution
- Networking
- Microsoft Word
- Data Management
- Communication
- Basic Math
- Reliable and Trustworthy
- Team Building
- Problem Resolution
- Problem-Solving
- Dependable and Responsible
- Self-Motivated
Timeline
Assistant Store Manager
Arby's Restaurant
01.2006 - 11.2006
Business Owner
Dominick's Customs
01.1999 - Current
Music -
Full Sail University
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