Steven Donohue
Northport,NY
Summary
Result-driven sales professional with robust background in wine industry. Adept in guiding customers through wine selections, enhancing their buying experience, and fostering repeat business. Known for collaborative teamwork and flexibility in meeting dynamic business needs, with strong skills in product knowledge and customer engagement.
Overview
11
11
years of professional experience
Work History
Wine Sales Associate
Del Vino Vineyards
08.2018 - Current
- Developed strong relationships with clients through exceptional customer service, resulting in repeat business.
- Demonstrated strong product knowledge when assisting guests at tasting events, promoting brand awareness.
- Increased wine sales by conducting engaging and informative product demonstrations.
- Provided personalized recommendations based on customers preferences and needs, enhancing their overall experience.
- Addressed customer inquiries and resolved any issues promptly, maintaining high levels of satisfaction and trust between the store and its patrons.
- Performed cash, card, and check transactions to complete customer purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Representative
Titanium Solar
11.2021 - 04.2023
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Achieved high levels of customer trust by maintaining professionalism at all times during interactions with prospects at their homes or businesses.
- Expanded product reach by identifying new neighborhoods and territories for door-to-door sales campaigns.
- Exceeded company expectations for overall performance, receiving recognition as a top-performing door-to-door salesman within the organization.
Event Caterer
Coliseum Kitchen
03.2014 - 08.2018
- Coordinated food service stations and venue accommodations, including setup and tear-down of furniture and equipment per customer guidelines.
- Accurately estimated amount of food to prepare for events.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Finalized banquet configurations by conducting thorough inspections with clients prior to event start.
- Adapted quickly to last-minute changes in guest counts or dietary restrictions, ensuring smooth execution of events despite challenges.
- Developed strong relationships with clients through consistent communication before, during, and after their events.
Education
Business Management
Suffolk County Community College
Selden, NYHigh School Diploma -
Kings Park High School
Kings Park, NY06.2017
Skills
- Decision-making
- Planning
- Leadership
- Friendly, positive attitude
- Team building
- Communication
- Work ethic
- Time management
- Customer relationship building
Education and Training
other,other
Timeline
Sales Representative
Titanium Solar
11.2021 - 04.2023
Wine Sales Associate
Del Vino Vineyards
08.2018 - Current
Event Caterer
Coliseum Kitchen
03.2014 - 08.2018
High School Diploma -
Kings Park High School
Business Management
Suffolk County Community College
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