Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Roodney Vargas

Kissimmee,FL

Summary

Hardworking skilled in sales, communication and organization. Experienced at building customer base and improving overall wine offerings. Reliable and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

22
22
years of professional experience

Work History

Wine Sales Associate

Total Wine & More
11.2011 - Current
  • Increased wine sales by conducting engaging and informative product demonstrations.
  • Developed strong relationships with clients through exceptional customer service, resulting in repeat business.
  • Boosted store revenue by creating enticing wine displays that attracted customers'' attention.
  • Enhanced customer satisfaction by sharing expert knowledge of various wines and suggesting suitable pairings for their tastes.
  • Collaborated with store management to organize successful in-store wine tastings, attracting new clientele and generating additional sales.
  • Assisted customers in selecting the perfect wine for special occasions or personal enjoyment, leading to increased loyalty and return visits.
  • Maintained a well-organized and visually appealing wine department, facilitating ease of shopping for customers.

Field Representative

AutoVIN
05.2004 - 02.2011
  • Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Conducted market research for improved product positioning and increased sales opportunities.
  • Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
  • Improved territory coverage by strategically planning and efficiently executing daily tasks.
  • Assisted in training new team members, resulting in increased productivity and overall team performance.
  • Optimized route planning to minimize travel time while maximizing client visits, resulting in greater efficiency and cost savings.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Traveled many miles per day to visit customer locations.
  • Created employee schedules to align coverage with forecasted demands.

Nurse Assistant

Tandem Health Care
07.2002 - 04.2004
  • Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
  • Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
  • Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
  • Administered medications as prescribed, maintaining accuracy and ensuring patient safety.
  • Assisted patients with activities of daily living, promoting independence and dignity.
  • Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.

Education

Associate of Science - Computer And Information Sciences

Kaplan University
Davenport, IA

GED -

Cornerstone Ministries & Christian School
Atlanta, GA

Skills

  • Customer Relationship Building
  • Product Presentation
  • Brand Promotion
  • Upselling techniques
  • Multitasking capabilities
  • Extensive wine knowledge
  • Attention to detail
  • Inventory management
  • Organizational skills
  • Sales expertise
  • Time management
  • Adaptability
  • Team collaboration
  • Decision-making abilities
  • Self-motivation
  • Product Knowledge
  • Customer Assistance
  • Engaging With Diverse Customers
  • Inventory and Stocking
  • Ability to Lift 40 Pounds
  • Goal-Driven
  • Adaptable and Flexible
  • Honest and Dependable
  • Decision-Making
  • Exceeding Customer Expectations
  • Computer Proficiency and Microsoft Office
  • Relationship Building
  • Creative Thinking

Languages

Spanish
Native or Bilingual
Portuguese
Limited Working

Timeline

Wine Sales Associate

Total Wine & More
11.2011 - Current

Field Representative

AutoVIN
05.2004 - 02.2011

Nurse Assistant

Tandem Health Care
07.2002 - 04.2004

Associate of Science - Computer And Information Sciences

Kaplan University

GED -

Cornerstone Ministries & Christian School

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Roodney Vargas