Steven Donohue
Northport,NY
Summary
Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling and learning new information quickly to maximize contributions and respond to changing customer preferences.
Overview
11
11
years of professional experience
Work History
Wine Sales Associate
Del Vino Vineyards
Northport, NY
01.2019 - Current
- Answered customer inquiries regarding product features, pricing, and availability.
- Resolved customer complaints quickly and professionally.
- Maintained current knowledge of all available wines, vintages, varieties, pricing.
- Adhered to responsible alcohol service standards while selling alcoholic beverages.
- Processed payments using POS systems accurately and efficiently.
- Assisted in the selection of wines based on customer preferences and budget.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Door-to-Door Sales Representative
Titanium Solar
Tampa, FL
11.2021 - 05.2023
- Organized marketing materials such as brochures, flyers and pamphlets for distribution.
- Collaborated with team to develop effective, winning sales strategies.
- Explained the benefits of purchasing the product compared to competitors' offerings.
- Resolved customer complaints in an efficient manner while maintaining a positive relationship with them.
- Finalized paperwork for sales and service policies to lock in new customers.
- Developed relationships with key decision makers within target accounts.
- Achieved or surpassed monthly sales quotas.
- Greeted customers at their door and introduced myself.
- Listened to customers to understand needs and put together optimal solutions.
Event Caterer
Coliseum Kitchen
Plainview, NY
03.2014 - 08.2018
- Coordinated food service stations and venue accommodations, including setup and tear-down of furniture and equipment per customer guidelines.
- Accurately estimated amount of food to prepare for events.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Finalized banquet configurations by conducting thorough inspections with clients prior to event start.
Education
Business Administration And Management
Suffolk County Community College
Selden, NY08-2017
High School Diploma -
Kings Park High School
Kings Park, NY06-2017
Skills
- Relationship Development
- Results-Driven Approach
- Collaborative Teamwork
- Effective Communication
- Adaptability
- In-Depth Product Knowledge
- Customer Engagement
- Positive Interpersonal Skills
Timeline
Door-to-Door Sales Representative
Titanium Solar
11.2021 - 05.2023
Wine Sales Associate
Del Vino Vineyards
01.2019 - Current
Event Caterer
Coliseum Kitchen
03.2014 - 08.2018
Business Administration And Management
Suffolk County Community College
High School Diploma -
Kings Park High School
Similar Profiles
Steven DonohueSteven Donohue
Wine Sales Associate at Del Vino VineyardsWine Sales Associate at Del Vino Vineyards
Royal StearnsRoyal Stearns
Server/Bartender at Villaggio del VinoServer/Bartender at Villaggio del Vino
Ransom HugheyRansom Hughey
Kitchen Manager at Cafe Vino VinoKitchen Manager at Cafe Vino Vino