Steven Escobar
San Jose,CA
Summary
Well-versed in testing connections, repairing components and charging refrigeration systems. Demonstrated success in working alone or as part of a team to complete refrigeration maintenance, repairs and installations quickly and accurately.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Appliance Repair Technician
Accent Appliance
06.2023 - Current
- Facilitated repairs by disassembling defective and broken equipment.
- Educated customers on use, care and adjustments of appliances.
- Ordered parts and maintained adequate inventory.
- Disassembled, repaired and reassembled equipment in good working order.
- Used hand tools to check components.
- Diagnosed issues with appliances and made repairs.
Security Patrol Officer
Allied Universal Security Services
2025 Gateway Pl #160
09.2022 - 06.2023
- Patrolled and monitored premises in company vehicle and by foot.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked vehicle equipment for proper functioning prior to use.
Customer Service Representative
Bass Pro Shops Outdoor World
5160 Cherry Ave, San Jose, CA 95118
01.2022 - 06.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cashier
Jack In The Box
425 Blossom Hill Road
03.2020 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree -
West Valley College
Saratoga, CAHVAC Certification - HVACR Technician
Institute For Business & Technology
2400 Walsh Ave, Santa Clara, CA 9505111.2023
High School Diploma -
Oak Grove High School
San Jose, CA06.2022
Skills
- Maintaining Inventory
- Troubleshooting Faults
- Appliance Testing
- Creative Solutions
- EPA Requirements Knowledge
- Running Wires
- Managing Schedules
- Workplace Safety
- Customer Relations
- Educated on Charging Principles
- In-Depth Knowledge of Refrigeration Systems
Certification
EPA 608 universal
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Appliance Repair Technician
Accent Appliance
06.2023 - Current
Security Patrol Officer
Allied Universal Security Services
09.2022 - 06.2023
Customer Service Representative
Bass Pro Shops Outdoor World
01.2022 - 06.2022
Cashier
Jack In The Box
03.2020 - 10.2021
No Degree -
West Valley College
HVAC Certification - HVACR Technician
Institute For Business & Technology
High School Diploma -
Oak Grove High School