Steven Estrada
Lathrop,California
Summary
Dynamic real estate and general professional with a proven track record at City Lights Property Group, excelling in tenant issue resolution and property inspections. Successfully enhanced tenant satisfaction through efficient maintenance management and streamlined operations, driving substantial growth and fostering strong communication with stakeholders. Adept at optimizing property management systems for improved retention.
Property management professional prepared to deliver exceptional service and results. Brings valuable experience in managing property operations, tenant interactions, and lease negotiations. Highly collaborative and adaptable, known for effective teamwork and achieving goals. Proficient in property maintenance coordination and tenant communication.
Overview
11
11
years of professional experience
Work History
Assistant Property Manager
City Lights Property Group
01.2022 - 01.2024
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
Real Estate Developer
Self Employed
06.2018 - 11.2023
- Secured financing for real estate projects by cultivating relationships with lenders and investors.
- Coordinated with local municipalities to obtain necessary permits, facilitating smooth project execution.
- Collaborated with leasing agents and advertising agencies to market vacant spaces.
- Optimized property management systems to enhance tenant satisfaction and retention rates.
Landlord
Estrada Properties
03.2021 - 03.2022
- Monitored rent collections and resolved tenant disputes quickly and effectively.
- Improved tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Coordinated move-in/move-out processes for various units smoothly while minimizing disruptions to neighboring tenants.
- Developed efficient systems for tracking property expenses, enabling accurate budgeting and financial reporting.
Ceo Owner and Operator
Studio 11626
02.2013 - 06.2018
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
Education
Associate of Arts - Business Administration And Management
San Jose City College
San Jose, CA01-2005
No Degree - Business
Ohlone College
Fremont, CA01-2003
No Degree - Business
Chabot College
Hayward, CA01-2002
High School Diploma -
James Logan High School
Union City, CA01-2001
Skills
- Administrative support
- Strong communication skills
- Property tours and inspections
- Telephone and email etiquette
- Tenant issue resolution
- Unit inspection
- Property inspections
- Payment management
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 6 staff members.
- Competed in storefront competitions against all of Southern California.
- Volunteered services and gave advice and insight to online advertisers
- Purchased real estate outright in cash as a result of consistent saving and working.
Timeline
Assistant Property Manager
City Lights Property Group
01.2022 - 01.2024
Landlord
Estrada Properties
03.2021 - 03.2022
Real Estate Developer
Self Employed
06.2018 - 11.2023
Ceo Owner and Operator
Studio 11626
02.2013 - 06.2018
Associate of Arts - Business Administration And Management
San Jose City College
No Degree - Business
Ohlone College
No Degree - Business
Chabot College
High School Diploma -
James Logan High School
Similar Profiles
Matthew NelsonMatthew Nelson
Worship Pastor & Leadership Consultant at City lights – city on a hill DFWWorship Pastor & Leadership Consultant at City lights – city on a hill DFW
Lizbet GonzalezLizbet Gonzalez
Clerk/Dispatch at City Lights LimousinesClerk/Dispatch at City Lights Limousines
Johnny E DutchJohnny E Dutch
Utility Service Worker at Water &Lights City of ColumbiaUtility Service Worker at Water &Lights City of Columbia