Steven Fenyes
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Corporate Trainer
Greyson Law Center
07.2021 - 06.2023
- Collaborated with management to identify company training needs and scheduling.
- Monitored employee progress and gave feedback to management and additional training requirements.
- Authored, updated and implemented training procedures.
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
Prep Cook/Dishwasher
The Crack Shack
02.2020 - 07.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Shift Manager
Mcdonalds
01.2019 - 02.2020
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Crew trainer
McDonald's
01.2017 - 01.2019
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
08.2010 - 06.2014
Education
No Degree - Engineering (Pre-Engineering)
College of Southern Nevada
Las Vegas, NVHigh School Diploma -
Ed W Clark High School
Las Vegas, NV06.2014
Skills
- Customer Service (4 years)
- Coaching and Development
- Performance Monitoring
- Quality Control Strategies
- Client Retention
- Computer Literacy
- Operating Systems
- Call center (2 years)
- Staff training (2 years)
- IC3 Certified
References
Courtney Kelley (QA Supervisor)
(949)-303-9032
Reid Wood (Director of Client Services)
(949)-563-1003
Timeline
Corporate Trainer
Greyson Law Center
07.2021 - 06.2023
Prep Cook/Dishwasher
The Crack Shack
02.2020 - 07.2021
Shift Manager
Mcdonalds
01.2019 - 02.2020
Crew trainer
McDonald's
01.2017 - 01.2019
08.2010 - 06.2014
No Degree - Engineering (Pre-Engineering)
College of Southern Nevada
High School Diploma -
Ed W Clark High School
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