Summary
Overview
Work History
Education
Skills
Languages
Timeline
Bartender

Steven Garcia Obregon

Lehigh Acres,FL

Summary

Dynamic and customer-focused professional with extensive experience at Sea Siam as a Bartender. Proven ability to enhance customer satisfaction through strong communication and multitasking skills. Adept at building vendor relationships and managing orders, ensuring quality service and operational efficiency. Bilingual in English and Spanish, committed to delivering exceptional service.

Smart professional with thorough understanding of various languages to fluently interpret and translate. Conveys intended messages accurately and reliably. Well-versed in interpretation and translation tools and services.

Overview

5
5
years of professional experience

Work History

Bartender

Sea Siam
04.2024 - 07.2025
  • Assisted in preparing and serving beverages, ensuring quality and presentation standards.
  • Maintained cleanliness and organization of bar area to promote efficiency and safety.
  • Learned to mix drinks accurately following recipes and customer preferences.
  • Provided excellent customer service by engaging with patrons and responding to inquiries.
  • Built relationships with vendors to manage orders and negotiate costs.

Sales Associate

Movado Company Store
03.2023 - 04.2024
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions efficiently using point-of-sale systems for quick service.
  • Managed customer inquiries through various online platforms, ensuring timely responses and high satisfaction levels.
  • Assisted in developing promotional strategies to boost online sales and enhance brand visibility.
  • Reviewed and edited translations to ensure accuracy, consistency, and adherence to client specifications.

Sales Associate

Skechers
02.2021 - 03.2023
  • Maintained store organization and visual merchandising standards to attract customers.
  • Collaborated with team members to achieve sales goals and improve customer satisfaction.
  • Monitored inventory levels and restocked merchandise to ensure availability of products.
  • Resolved customer inquiries efficiently, ensuring high satisfaction levels and prompt issue resolution.
  • Managed multi-channel communication, including phone, email, and live chat support to enhance customer engagement.
  • Assisted in resolving customer issues by providing accurate translations of technical specifications and policies.

Staff Member

Popeyes
11.2020 - 02.2021
  • Streamlined operational processes to enhance service efficiency and reduce wait times.
  • Trained new staff on customer service protocols and operational procedures.
  • Implemented inventory management system to track stock levels accurately.
  • Assisted in maintaining compliance with health and safety regulations during operations.

Education

East Lee County High School
Lehigh Acres, FL

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Customer service expertise
  • Fluency in English and Spanish
  • Complex Problem-solving
  • Memory retention

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Bartender

Sea Siam
04.2024 - 07.2025

Sales Associate

Movado Company Store
03.2023 - 04.2024

Sales Associate

Skechers
02.2021 - 03.2023

Staff Member

Popeyes
11.2020 - 02.2021

East Lee County High School

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Steven Garcia Obregon