Steven Giguere
Lincoln,RI
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations Manager
Icon Imports LLC
Wrentham, MA
02.2020 - Current
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Generated warehouse shipping documents, packing lists and invoices.
- Operated forklifts to fill or empty overhead spaces.
- Established and maintained good relations with customers, vendors and transport companies.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
- Monitored inventory levels to ensure adequate stock for production requirements.
- Maintained accurate records of purchases including invoices, price lists, product codes and descriptions.
Bartender
Kirkbrae Country Club
Lincoln, RI
07.2019 - 04.2020
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Sales Representative
Pinnacle Glass of New England
Pawtucket, RI
07.2018 - 12.2019
- Increased sales and revenue growth through sales of Glass Shower Doors & Windows
- Assisted in the loading, unloading, and transportation of glass materials to job sites.
- Assembled and installed commercial storefronts for businesses.
Bartender
Walt Disney World Swan and Dolphin Resort
Lake Buena Vista, FL
02.2005 - 07.2018
- Greeted customers and provided excellent customer service.
- Processed payments accurately and efficiently with POS system.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Education
High School Diploma -
Cumberland High School
Cumberland, RI05-2003
Some College (No Degree) - General Studies
Community College of Rhode Island
Lincoln, RISkills
- Customer Service
- Organizational Management
- Operations Monitoring
- Invoice Processing
- Multi-Site Operations
- Purchasing and Procurement
- Supply Chain Distribution
- Warehouse Operations
- Cost Reduction
- Sales Background
- Inventory Control
- Logistics Management
- Business Administration
Affiliations
- Head & Assistant Coach of Lincoln town Girls Soccer team
Certification
- Tips Certify
References
References available upon request.
Timeline
Operations Manager
Icon Imports LLC
02.2020 - Current
Bartender
Kirkbrae Country Club
07.2019 - 04.2020
Sales Representative
Pinnacle Glass of New England
07.2018 - 12.2019
Bartender
Walt Disney World Swan and Dolphin Resort
02.2005 - 07.2018
High School Diploma -
Cumberland High School
Some College (No Degree) - General Studies
Community College of Rhode Island