Steven Gordon
McCleary,USA
Summary
Compassionate Lead Mental Health Technician known for high productivity and efficient task completion. Skilled in crisis intervention, patient advocacy, and therapeutic communication. Excel in empathy, active listening, and team collaboration to improve client outcomes. Ready to leverage specialized skills and soft abilities to support mental health initiatives and patient care objectives.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Lead Mental Health Technician
South sound behavioral hospital
Lacey, WA
05.2024 - Current
- Monitored patient behavior and provided immediate support during crises to ensure safety and stabilization.
- Collaborated with healthcare teams to develop individualized care plans.
- Supervised daily activities of mental health patients in a structured environment.
- Trained new staff on protocols and patient care techniques.
- Ensured compliance with safety regulations and hospital policies.
- Demonstrated empathy by actively listening to client concerns and providing support while maintaining professional boundaries.
Recovery Specialist II
Telecare Corp.
McCleary, USA
09.2022 - 11.2023
- Guided clients in achieving supportive goals to improve overall quality of life.
- Established and nurtured relationships with clients to facilitate effective recovery of assets.
- Provided support to clients in various areas of their lives. in achieving supportive goals to enhance life.
- Advocated for clients and patients to resolve emergency problems in crisis situations.
Barback
Emerald Queen Casino
Tacoma, USA
03.2019 - 02.2020
- Provided exceptional hospitality services by engaging customers in conversation and responding promptly to requests.
- Executed opening and closing duties to ensure smooth bar operations.
- Maintained cleanliness and sanitation of stations to uphold health standards.
- Managed beverage stock and supplies to ensure availability for service.
- Completed opening and closing duties according to checklist.
Education
HIGH SCHOOL DIPLOMA -
Elma High School
Elma, WASome College (No Degree) - Psychology
South Puget Sound Community College
Olympia, WASkills
- Crisis Intervention
- Conflict Resolution
- Client engagement
- Organizational Skills
- Adaptability
- Focused Attention
- Adaptability
Certification
- Counselor Agency Affiliated Registration
- CPR Certification
- Crisis Prevention Institute
- WA State food handlers card
References
- Shannon Brown, Recovery Specialist 2 Coworker/roommate, (564) 544-0506, Shanmarlene13@gmail.com
- Stephanie Embre, Registered Nurse Coworker, (360) 589-9436, sembree@telecarecorp.com
- Lisa Lindquist, Recovery Specialist Ii Coworker, (206) 380-0897, lindquistlisa@hotmail.com
Timeline
Lead Mental Health Technician
South sound behavioral hospital
05.2024 - Current
Recovery Specialist II
Telecare Corp.
09.2022 - 11.2023
Barback
Emerald Queen Casino
03.2019 - 02.2020
HIGH SCHOOL DIPLOMA -
Elma High School
Some College (No Degree) - Psychology
South Puget Sound Community College