Steven Gregory
Decatur,GA
Overview
17
17
years of professional experience
Work History
Grocery Manager
Kroger
Atlanta, GA
12.2011 - Current
- Managed grocery department operations at Kroger store
- Ordered inventory and checked stock levels for Kroger shelves
- Supervised associates on stocking, rotation, and display standards
- Trained team members on Kroger customer service expectations
- Monitored product freshness and removed expired grocery items
- Coordinated freight receiving and backroom organization
- Resolved customer concerns with professional grocery department support
- Maintained sanitation and safety standards across Kroger grocery areas
- Resolved customer complaints in a courteous and professional manner.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Monitored inventory levels and stock shelves with new merchandise.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
- Oversaw daily operations of the store including opening and closing procedures.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Analyzed financial records to identify areas of improvement within the store.
- Recruited, hired, trained, evaluated, disciplined, coached, and mentored employees.
- Ordered supplies as needed while staying within budget parameters.
- Reviewed purchase orders for accuracy before submitting them for processing.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Collaborated with vendors to negotiate prices on products and services.
- Drove consistent grocery sales with effective merchandising and promotions implementation.
- Developed and implemented store policies and procedures to ensure customer satisfaction.
- Implemented new methods for reducing shrinkage and increasing profitability.
Rec assistant
Midway
Decatur, Georgia
04.2010 - 07.2018
- Supported Midway office scheduling, correspondence, and daily administrative tasks.
- Handled Midway phone calls, emails, and visitor inquiries professionally.
- Organized Midway supplies, mail distribution, and office equipment needs
- After school tutoring
- After school sports coach
Education
Crosskeys
Atlanta, GASkills
- Inventory control
- Order management
- Visual merchandising
- Food safety compliance
- Retail operations
- Vendor negotiation
- Store scheduling
- Team supervision
- Team leadership
- Customer communication
- Problem solving
- Conflict resolution
- Ordering of products
- Merchandising strategies
- Promotion planning
- Inventory merchandising
- Employee training
- Coordination of inventory
- Product merchandising
- Store maintenance
Timeline
Grocery Manager
Kroger
12.2011 - Current
Rec assistant
Midway
04.2010 - 07.2018
Crosskeys