Steven Hara
SEBASTIAN,FL
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
25
25
years of professional experience
Work History
Owner/Manager of Operations
Hydro-Tex Corp.
Cannelton, IN
08.1974 - 07.1999
- Developed policies and procedures for the organization.
- Conducted performance reviews for employees on a regular basis.
- Managed daily operations of business, including hiring and training staff.
- Implemented quality assurance processes to ensure product excellence.
- Maintained relationships with existing clients by providing superior customer service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created marketing campaigns to attract new customers.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Hired and trained new department managers to increase team oversight and productivity.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Education
Bachelor of Arts - Business Administration And Management
Roosevelt University
Chicago, IL06-1966
Skills
- Administrative Oversight
- Business Management
- Hiring and staffing
- Staff Management
- Sales management
- Operations Management
- Cost Reduction
- Employee Development
- Business Administration
- Verbal and written communication
- Sales Leadership
- Relationship Building
- Client Service
- Customer Relations
Timeline
Owner/Manager of Operations
Hydro-Tex Corp.
08.1974 - 07.1999
Bachelor of Arts - Business Administration And Management
Roosevelt University
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