Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Hayes

Athens,GA

Summary

Experienced Supervisor that will use the knowledge and character I’ve developed through an intensive academic and athletic career to help reach company goals. With the ability to assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures with excellent communication and listening skills that will provide leadership and vision to ensure I will evolve with this company.

Overview

7
7
years of professional experience

Work History

Field Trainer

LeafFilter
Athens, GA
05.2020 - Current
  • Trained and mentored 20+ new personnel hired to fulfill various positions in the company including installers and service technicians.
  • Coordinated workshops for employees to better understand our install requirements and our company mission, streamlining with up to date competencies for each installer and aligning worker and company priorities to best maximize company and indivual performance.
  • Monitored day-to-day activities of LeafFilter operations and employees, noting areas needing improvement and implementing plans for rectification.
  • Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in high quality LeafFilter Installers and unmatched customer service.

Student Athlete

Ohio University
Athens, GA
05.2017 - 04.2020

Received a full athletic scholarship to continue my education at Ohio University from 2017-2020

  • 2019-2020 Elected Unity Counsel member to lead and help build the Ohio University football program to succeed both on and off the field
  • Developed and maintained key relationships fellow athletes, coaching staff and school administrators and professors.
  • Attended all practices, meetings and workouts on time.
  • Trained extensively 40+ hours per week for upcoming competitions to perform at top-level.
  • Effectively communicated with diverse group of athletes, coaches and game officials using dynamic listening and open-ended questioning skills.

Student Athlete

Hutchinson Community College
Hutchinson, KS
07.2015 - 05.2017
  • Elected Captain of the Hutchinson Community Football Team by my teammates-2016-2017
  • 2016-2017 I earned 2nd Team NJCAA All- American honors through the hard work and dedication to my team

Education

BSS in Sociology And Criminal Justice

Ohio University
Athens, OH

Associate of Arts -

Hutchinson Community College
Hutchinson, KS
05.2017

High School Diploma -

Dacula High School
Dacula, GA
05.2015

Skills

  • Course Optimization
  • Attention to Detail
  • Creative Solution Development
  • Compliance Training
  • Employee Relations
  • Problem Solving
  • Employee Performance Reviews
  • Documentation and Recordkeeping
  • Orientation and Onboarding
  • Management Consultation
  • Critical Thinking
  • Verbal and Written Communication

Timeline

Field Trainer

LeafFilter
05.2020 - Current

Student Athlete

Ohio University
05.2017 - 04.2020

Student Athlete

Hutchinson Community College
07.2015 - 05.2017

BSS in Sociology And Criminal Justice

Ohio University

Associate of Arts -

Hutchinson Community College

High School Diploma -

Dacula High School
Steven Hayes