Steven Herrera
Clovis
Summary
Hard worker learn fast great customer service skills I work well with others been a manager in the food industry want to branch off in a different career and would do great if given the opportunity to work for your company.
Overview
12
12
years of professional experience
Work History
Host
Red Lobster Restaurant
Clovis
06.2024 - Current
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Took reservations over phone and in person.
- Checked identification for guests who appeared under age 21.
Kitchen Manager
Cattle Baron
Roswell
02.2013 - 03.2024
- Ensured compliance with health and safety regulations.
- Developed and implemented kitchen policies, procedures and quality standards.
- Reviewed vendor invoices for accuracy before authorizing payment transactions.
- Schedule making
- Money counting deposits etc.
- Customer satisfaction handling complaints and any problems with the restaurant greeting customers as they came in.
- Meat cutter
- Checked inventory covered shifts when had call ins
Education
High School Diploma -
University High School
Roswell, NM05-2010
Skills
- Reservation management
- Customer service
- Health compliance
- Conflict resolution
Timeline
Host
Red Lobster Restaurant
06.2024 - Current
Kitchen Manager
Cattle Baron
02.2013 - 03.2024
High School Diploma -
University High School