Steven Ito

• Customer service and service writing

Scheduling vehicle's in and out in a timely matter.

Parts ordering

When short handed in the shop, repair vehicles and diagnosis

• Estimated costs of vehicle repair.
• Planned work procedures using charts, technical manuals and experience.

• Repair vehicles to manufactured specification.
• Train new technicians when hired.
• Answer question to customers.
• Take on problem vehicles in shop
• Shop meetings

• Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
• Replaced defective components or parts as needed.
• Reviewed technical manuals and other documents related to product operation and maintenance requirements.
• Analyzed data collected during testing to determine root cause of failure.