Steven Jalloh
Skokie,IL
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Uncle Julio's Restaurant
01.2020 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Server
Blaze Pizza
03.2018 - 08.2019
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Assisted with bussing tables and cleaning up spills.
- Streamlined communication, using restaurant software to quickly update servers about table status and guest needs.
- Promoted welcoming atmosphere, greeting guests upon arrival and assisting with seating arrangements.
- Reduced wait times for guests, efficiently relaying messages between kitchen and servers regarding order status.
- Greeted customers and provided menus upon arrival to dining room.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Supported kitchen staff by expediting food orders to dining area, ensuring hot and fresh service.
Education
High School Diploma -
Niles North
9800 Lawler Ave, Skokie, IL 6007703.2017
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
Timeline
Server
Uncle Julio's Restaurant
01.2020 - 04.2021
Server
Blaze Pizza
03.2018 - 08.2019
High School Diploma -
Niles North
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