Summary
Work History
Education
Skills
Certification
Timeline
SoftwareEngineer

Steven Jamerson

Gastonia,NC

Summary

Adaptable Blockchain Engineer combines deep technical knowledge with creative design philosophies to develop advanced solutions. Focuses on risk-based security assessments and control matrix reviews. Steady provider of advancement in blockchain application range and concentrations.

Work History

Medical Courier

Champion Courier
Gastonia, NC
07.2021 - Current
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Built professional relationships with customers and business partners to establish trust and credibility.
  • Communicated with dispatch and customers for accurate delivery information.

Appliance Repair Technician

Handy Dandy Appliance Repair
Gastonia, NC
10.2015 - Current
  • Facilitated repairs by disassembling defective and broken equipment.
  • Educated customers on use, care and adjustments of appliances.
  • Ordered parts and maintained adequate inventory.
  • Disassembled, repaired and reassembled equipment in good working order.

Technical Support Representative

CDS
06.2011 - 01.2015
  • Monitor ATM platform and report any outages or irregularities
  • Perform troubleshooting with field techs that are having problems setting machines up
  • Assist customers at ATM machines who have questions regarding transaction
  • Help ATM owners with any question they may have about transactions

Assistant Manager

Pilot Travel Centers
07.2009 - 05.2011
  • Ensured solid opening and closing procedures during shifts
  • Maintained safe and clean environment for employees and customers
  • Resolved customer complaints
  • Solved problems that occurred related to the computer system or gas pumps
  • Tracking inventory and maintaining a vigilant loss prevention plan

Store Manager

Oakley New Orleans. LA
09.2004 - 07.2006
  • Opened two Oakley Flagship stores in two markets
  • 1st Store manager to be relocated based on superior store performance
  • Ensured excellent quality control which included solid opening/closing procedures and inventory control

Vice President of Finance

New Orleans Business And Industrial Dstrict
New Orleans, LA
08.1999 - 05.2004
  • Controlled accounting operations and oversaw transactions related to payroll, financial reporting, payables and receivables.
  • Coordinated and studied financial audits to provide recommendations for procedural improvements.
  • Developed financial analysis and business plans for proposed acquisitions, partnerships and investments.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
  • Reduced process discrepancies through measured implementation of performance reporting and data systems.

Education

Bachelor of Arts - Business Management

Dillard University

Skills

  • Technical Support
  • Customer Relationship Management
  • Block Chain

Certification

DP 100 n Process

Security + in Process

Timeline

Medical Courier

Champion Courier
07.2021 - Current

Appliance Repair Technician

Handy Dandy Appliance Repair
10.2015 - Current

Technical Support Representative

CDS
06.2011 - 01.2015

Assistant Manager

Pilot Travel Centers
07.2009 - 05.2011

Store Manager

Oakley New Orleans. LA
09.2004 - 07.2006

Vice President of Finance

New Orleans Business And Industrial Dstrict
08.1999 - 05.2004

Bachelor of Arts - Business Management

Dillard University

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Steven Jamerson