Steven Keithley
Nobleton,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Flight Attendant
Delta Airlines
03.2023 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
ER Technician
BayCare Morton Plant
01.2023 - Current
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
Flight Attendant
Frontier Airlines
02.2022 - 03.2023
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Police Officer
City Of Galva
11.2016 - Current
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Field Training Officer / Alternative Supervisor
American Medical Response
05.2015 - 10.2022
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Motivated and trained employees to maximize team productivity.
- Analyzed department metrics and performance and reported findings to management.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Senior Field Manager
Hooper Holmes Health & Wellness
08.2007 - 08.2016
- Performed quality control inspections on phases of field operations.
- Facilitated field operations through supervision and direction of a network of 10,000 field personnel.
- Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.
- Developed and implemented processes and strategies to achieve operational goals.
Police Officer
Village Of East Galesburg, IL
10.2012 - 10.2013
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Police Officer
City Of Abingdon
08.2011 - 08.2012
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Chief of Police
Village Of London Mills
08.2010 - 10.2013
- Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
- Coordinated with law enforcement agencies to respond to security incidents and emergencies.
- Developed and implemented security policies, procedures and systems to protect personnel, property and data.
- Liaised with local, state, and federal regulatory agencies to streamline investigation completion.
Education
Law Enforcement Transition - Law Enforcement
Southwestern Illinois College
Belleville, IL08.2011
Part Time Police Officer Certification - Law Enforcement
Western Illinois Police Training Unit
Galesburg, IL08.2011
EMT - Paramedic - Emergency Medical Services
OSF Saint Francis Medical Center
Peoria, IL08.2008
EMT - Intermediate - Emergency Medical Services
Advanced Medical Transport
Peoria, IL08.2006
Certificate in EMS - Emergency Medical Services
Spoon River College
Canton, IL12.2003
High School Diploma -
Spoon River Valley High School
London Mills, IL12.2003
Skills
- Guest Services
- Service Quality
- Emergency Situations Management
- Boarding Coordination
- Conflict Resolution Techniques
- Safe Environment Planning
- Team Oversight
- Brand Promotion
- Medical Emergency Response
Accomplishments
I was awarded the meritorious service award in 2022 for my efforts in overseeing three mass casualty events within the same day. I was responsible for managing the care of multiple injured people and for overseeing the transportation logistics.
Affiliations
Braveheart Child Advocacy Center Board Member
Timeline
Flight Attendant
Delta Airlines
03.2023 - Current
ER Technician
BayCare Morton Plant
01.2023 - Current
Flight Attendant
Frontier Airlines
02.2022 - 03.2023
Police Officer
City Of Galva
11.2016 - Current
Field Training Officer / Alternative Supervisor
American Medical Response
05.2015 - 10.2022
Police Officer
Village Of East Galesburg, IL
10.2012 - 10.2013
Police Officer
City Of Abingdon
08.2011 - 08.2012
Chief of Police
Village Of London Mills
08.2010 - 10.2013
Senior Field Manager
Hooper Holmes Health & Wellness
08.2007 - 08.2016
Law Enforcement Transition - Law Enforcement
Southwestern Illinois College
Part Time Police Officer Certification - Law Enforcement
Western Illinois Police Training Unit
EMT - Paramedic - Emergency Medical Services
OSF Saint Francis Medical Center
EMT - Intermediate - Emergency Medical Services
Advanced Medical Transport
Certificate in EMS - Emergency Medical Services
Spoon River College
High School Diploma -
Spoon River Valley High School
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