Summary
Overview
Work History
Skills
Interests
Timeline
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Steven Kittelson

Champlin,MN

Summary

Dynamic Store Associate at Kwik Trip Inc. with a proven track record in enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in cash handling and team collaboration, I consistently maintained a clean environment and resolved inquiries with professionalism, fostering a positive shopping experience and loyalty among customers.

Strong background in retail operations with focus on customer service and inventory management. Demonstrated ability in handling transactions and maintaining store organization. Proven skills in communication and teamwork.

Retail professional with focus on delivering high-quality customer service and efficient store operations. Brings valuable experience in managing inventory, assisting customers, and maintaining store standards. Known for excellent teamwork and adaptability to changing store needs. Reliable in achieving operational goals while fostering collaborative work environment.

Overview

5
5
years of professional experience

Work History

Store Associate

Kwik Trip Inc.
10.2020 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Answered questions about store policies and addressed customer concerns.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Participated in training sessions to stay updated on product information and company policies.
  • Resolved customer complaints with empathy and professionalism, restoring confidence in store services.

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Attention to detail focus
  • Team collaboration
  • Problem-solving acumen
  • Organization

Interests

I am interesting in technology from a manufacturing standpoint many of my hobbies include working with my hands and putting things together I have been very interested in getting a manufacturing job just to see how the intricate details of machines work and i have wanted to be a part of that process for a long time now

Timeline

Store Associate

Kwik Trip Inc.
10.2020 - Current
Steven Kittelson