STEVEN K. TAYLOR
Rancho Mission Viejo,USA
Summary
Operations executive skilled in managing logistics and distribution with a focus on safety and operational excellence. Expertise in aligning teams with business goals, optimizing performance through strategic problem-solving, and nurturing leadership talent across a network of delivery service partners.
Overview
27
27
years of professional experience
Work History
L7 Senior Station Manager
Amazon Logistics
Orange County, USA
11.2019 - Current
- Lead operations across four delivery stations, with accountability for safety, compliance, performance, customer experience, and operational excellence.
- Oversaw 30 Delivery Service Partners, managing third-party recruiting, performance, safety, and operational execution to enhance service delivery.
- Managed three delivery stations during active labor-organizing efforts, leading management and support partners in engagement and compliance strategies to strengthen team relationships and uphold Amazon’s operating model.
- Build and develop high-performing leadership teams through coaching, mentoring, performance management, talent development, and succession planning.
- Applied strategic thinking and data-driven problem solving to identify operational gaps and develop improvement strategies, aligning teams and resources with business objectives.
Operations Analyst/Project Management
Innovative Reasoning, Inc. / CGI Federal, Inc.
Camp Pendleton, USA
10.2013 - 11.2019
- Develop and manage yearly up to 5 individual projects worth $2M in annual revenue.
- Managed 25-200 support personnel and 2 subcontractors across 6 sites in 2 states to ensure project operations.
- Created business model and implementation strategy to support cross-regional projects and temporary joint ventures.
Executive Liaison – Project Management
Computing Technologies, Inc.
Dumfries, USA
04.2011 - 09.2013
- Established West Coast executive position to provide guidance on use and implementation of training facilities and capabilities across United States.
- Managed $5M defense contract for foreign language proficiency and cultural training sourced from San Diego State University.
- Facilitated communication between executives and departments to streamline operations.
- Coordinated meetings and events to enhance collaboration among teams.
- Managed executive schedules to optimize time and prioritize tasks effectively.
Special Operations Platoon Sergeant – Gunnery Sergeant
United States Marine Corps
Worldwide Service, USA
01.2000 - 04.2010
- Led, supervised, and trained a platoon of Special Operations Marines in dynamic peace and wartime environments, enhancing operational readiness.
- Created and implemented yearly plans for $1M in funding for training and operational readiness of elite forces.
Education
Master of Business Administration -
Pepperdine University, Graziadio School of Business and Management
Malibu, CA12-2017
Bachelor of Science - Management
Pepperdine University, Graziadio School of Business and Management
Malibu, CA12-2016
Skills
- Operations management
- Regulatory compliance
- Risk management
- Operational excellence
- Operational standards
- Operational policy
- Workforce management
- Workforce scheduling
- Transportation logistics
- Transport logistics
- Talent recruitment
- Performance management
- Team oversight
- Team development
- Mentoring and coaching
- Staff training
- Complex Problem-solving
- Schedule management
- Effective communication
- Team building
- Organizational change
- Talent development
Hobbies and Interests
- Soccer
- Youth sports
- Outdoor trekking
- International food
- Veteran support
- International business
Professional Development
- Pepperdine University, Graziadio School of Business and Management, Malibu, CA, Master of Business Administration, 12/17
- Pepperdine University, Graziadio School of Business and Management, Malibu, CA, Bachelor of Science in Management, 12/16
Timeline
L7 Senior Station Manager
Amazon Logistics
11.2019 - Current
Operations Analyst/Project Management
Innovative Reasoning, Inc. / CGI Federal, Inc.
10.2013 - 11.2019
Executive Liaison – Project Management
Computing Technologies, Inc.
04.2011 - 09.2013
Special Operations Platoon Sergeant – Gunnery Sergeant
United States Marine Corps
01.2000 - 04.2010
Master of Business Administration -
Pepperdine University, Graziadio School of Business and Management
Bachelor of Science - Management
Pepperdine University, Graziadio School of Business and Management