Steven Lee

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Provided constructive feedback to conductor trainees, addressing areas of improvement while also recognizing their achievements.
• Assisted new hires in acclimating to their roles by providing ongoing support and mentorship during their initial months on the job.
• Evaluated conductor trainee performance using a variety of assessment tools, such as written exams, practical exercises, and peer reviews.
• Contributed to the overall success of the training program through continuous evaluation, refinement, and implementation of best practices in conductor trainee education and development.

• Streamlined operations by maintaining organized workspaces, tools, and vehicles for easy access during jobs.
• Demonstrated proficiency in operating a range of equipment, including riding mowers, push mowers, and zero-turn mowers.
• Safely operated various types of mowers, trimmers, and blowers to ensure optimal lawn care results.
• Reduced clients'' water usage by providing effective irrigation system maintenance and repair services.

• Inspected and tested equipment to locate worn and damaged parts.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.

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