Steven Lopez

• Outline guidelines with students from Kindergarten to Eighth grade.
• Participate in sports and recreational activities with the children.
• Assist students with homework or any questions they may have.
• Go over reading materials that they may have on hand.
• Assist them with goal-making during the duration of their stay at the club.

• Answered patrons' questions and assisted in finding materials requested.
• Greeted patrons upon entrance to library and offered assistance with needs or issues.
• Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
• Operated networked and standalone PCs, photocopier, fax machine and scanner.
• Used library and scholarly databases to locate reliable resources.
• Enforced current library policies fairly with patrons.
• Managed lost and found, assisting patrons in finding misplaced items.

Showed units to potential tenants and answered any questions they may have

Explained policies and procedures to tenants and enforced all rules

Oversaw daily operations and remained aware of all construction and maintenance projects

Notified appropriate individuals of project updates, delays and schedule changes

Checked common areas regularly to keep neat, clean and free of debris

Escalated critical issues to property manager to ensure immediate resolution

Coordinated general maintenance and repairs to keep facilities operational and attractive

• Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
• Handled resident complaints and expedited maintenance requests.

• Wiped down tables and equipment, swept, mopped and refilled stock.
• Kept store lobby, front counter, back room & restrooms neat and clean throughout shift.
• Packed food products in approved containers, cups and bags.
• Prepared quality products while maintaining portion control and presentation within service goal times.
• Demonstrated proper food safety practices by accurately completing quality control checklist.
• Organized and restocked ice cream, cups, utensil supplies to support operations and team productivity.
• Answered customer questions and took orders.
• Verified orders and bagged items for easy transport.
• Checked out customers by processing payments and bagging items.
• Totaled bills, accepted payments and returned change.
• Prepared ice cream/shake items, following recipes and combine ingredients in correct amounts and with proper technique, making to perfection.

• Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Met and exceeded productivity targets by handling every interaction with top-notch customer service.
• Expressed appreciation for patronage, inviting and encouraging customer return visits.
• Replenished shelves to maintain adequate merchandise levels.

Took payment and helped organize the raffle for the car show

Passed out awards to those who won

Helped organize the car flow coming into the fairgrounds for the car show

Dusted/cleaned cars that would be evaluated for awards

Put up season decorations for Halloween

Picked crops and flowers

Helped organize placement of pumpkins and passed them out to kids

Stacked hay barrels

Racked and bagged leaves in the area

Helped organize and set up and tables and chairs

Disinfected tables

Helped organize car show flow and parking