steven mayo
The Bronx,NY
Summary
Dynamic professional with a proven track record at Federal Express, excelling in timely deliveries and meticulous record-keeping. Strong problem-solving abilities and attention to detail enhance customer satisfaction. Skilled in team collaboration and effective communication, ensuring seamless operations and safety compliance in fast-paced environments. Valid driver's license and commitment to excellence.
Overview
23
23
years of professional experience
Work History
Courier
Federal Express
Elmsford, NY
06.2019 - Current
- Facilitated effective communication with dispatch to ensure timely delivery updates.
- Oversaw the maintenance of precise records for deliveries and pickups.
- Executed navigation of designated routes to guarantee timely deliveries.
- Executed efficient package delivery while strictly following safety protocols.
- Oversaw package handling procedures to mitigate damage during transit.
Security Officer
Allied Universal Security Services
Yonkers, NY
08.2015 - 06.2019
- Monitored security systems and conducted regular patrols to ensure safety of premises.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
- Enforced access control measures, verifying credentials of personnel and visitors.
- Trained new security staff on protocols and emergency response procedures.
Mechanic
Bright Place Motorsports
Yonkers, NY
08.2006 - 09.2014
- Diagnosed and repaired mechanical issues in various vehicle models to ensure optimal performance.
- Conducted routine maintenance services, including oil changes, brake inspections, and tire rotations.
- Utilized diagnostic tools and software to troubleshoot electrical systems and engine performance.
- Collaborated with team members to streamline repair processes and enhance shop efficiency.
- Implemented quality control measures to improve repair accuracy and customer satisfaction rates.
Janitor
Board of Education
The Bronx, NY
06.2003 - 09.2005
- Maintained cleanliness and sanitation in classrooms, restrooms, and common areas.
- Operated cleaning equipment including floor buffers and vacuums efficiently.
- Conducted routine inspections to identify maintenance needs and safety hazards.
- Assisted in organizing supplies for custodial operations and inventory management.
- Collaborated with staff to ensure optimal cleaning schedules aligned with school activities.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Education
High School Diploma -
Continetal Academy
Tallahassee, FLCertificate -
New York Automotive Diesel Institute
Queens, NYSkills
Working independently
Attention to detail
Problem-solving
Customer service
Valid Driver's license
Team collaboration
Verbal and written communication
Timeline
Courier
Federal Express
06.2019 - Current
Security Officer
Allied Universal Security Services
08.2015 - 06.2019
Mechanic
Bright Place Motorsports
08.2006 - 09.2014
Janitor
Board of Education
06.2003 - 09.2005
High School Diploma -
Continetal Academy
Certificate -
New York Automotive Diesel Institute