Steven Mosley
Tallahassee,FL
Summary
Dynamic and results-oriented professional with a proven track record at Fpl Food, enhancing revenue growth through strategic upselling and effective supply chain oversight. Excelled in risk mitigation and customer retention at Wells Fargo, improving loyalty by over 25%. Skilled in network troubleshooting and time management, adept at driving continuous improvement and operational excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Field Service Representative
Fpl Food
08.2023 - Current
- Contributed to increased revenue growth, identifying upsell opportunities during weekly meetings
- Strategically use inventory report tracking tool to enhance oversight of key supply chain metrics used to make effective business decisions
- Conduct business process analysis and identity critical issues and gaps for an established organizational process
Teller
Wells Fargo
03.2022 - 08.2023
- Maintains in-depth knowledge of banking products, services, and best practices
- Administer comprehensive risk management to minimize business risks and potential loss in compliance with industry and regulatory requirements.
- Identify and recommend financial products and banking solutions based on client needs, utilize consultative sales techniques to deliver value-added services, and improve customer retention by over 25%
CAP 2 Supervisor
Walmart
08.2019 - 03.2022
- Spearheaded initiatives for continuous improvement, identifying areas of opportunity within store operations and implementing action plans accordingly.
- Reduced shrinkage with vigilant loss prevention strategies and thorough investigation of discrepancies.
- Maintained accurate financial records within the department by reconciling daily sales, monitoring budgets, and allocating resources effectively.
Education
Bachelor of Science - Information Technology
Florida Agricultural And Mechanical University
Tallahassee, FL12.2022
Skills
- Diagnostic Skills
- Excellent Communication
- Organizational Skills
- Self Motivation
- System Installation
- Problem-solving abilities
- Time Management
- Adaptability to Change
- Risk Mitigation
- Data Interpretation
- Network Troubleshooting
- Switch and Router Configuration
Certification
Cisco Certified Support Technician (CCST) Networking
Comptia Security+
Timeline
Field Service Representative
Fpl Food
08.2023 - Current
Teller
Wells Fargo
03.2022 - 08.2023
CAP 2 Supervisor
Walmart
08.2019 - 03.2022
Bachelor of Science - Information Technology
Florida Agricultural And Mechanical University
Cisco Certified Support Technician (CCST) Networking
Comptia Security+
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