Summary
Overview
Work History
Education
Skills
Timeline
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Steven Nguyen

Steven Nguyen

Richmond

Summary

Dynamic and results-oriented professional with extensive experience in customer service at Cinema Cafe and front desk at Special Nails and Spa. Skilled in effective communication and conflict resolution, I excel at ensuring customer satisfaction and building and maintaining positive relationships. Ability to upsell and maintain a clean environment, consistently enhancing the overall guest experience.

Overview

4
4
years of professional experience

Work History

Server

Cinema Cafe
Chester
05.2021 - 08.2021
  • Performed opening and closing duties and restocking supplies.
  • Delivered food orders promptly and courteously.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Provided excellent customer service to ensure satisfaction.

Front Desk Receptionist

Special Nails and Spa
Chester
01.2018 - 03.2020
  • Completed daily recovery tasks to keep areas clean and neat.
  • Built and maintained productive relationships with employees.
  • Greet every customer in a friendly manner.

Education

High School Diploma -

Thomas Dale High School
Chester
03-2020

Some College (No Degree) - Economics

Virginia Commonwealth University
Richmond, VA

Skills

  • Customer service
  • Supply restocking
  • Conflict resolution
  • Effective communication
  • Time management
  • Problem solving
  • Attention to detail
  • Upselling and cross-selling
  • Positive and professional

Timeline

Server

Cinema Cafe
05.2021 - 08.2021

Front Desk Receptionist

Special Nails and Spa
01.2018 - 03.2020

High School Diploma -

Thomas Dale High School

Some College (No Degree) - Economics

Virginia Commonwealth University

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Steven Nguyen