Steven Patterson Jr.
Swanzey,NH
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 39-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
38
38
years of professional experience
Work History
Director of Sales
AST Bearings, LLC
04.2021 - Current
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
Outside Sales Representative
AST Bearings, LLC
05.2000 - 04.2021
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Negotiated contracts skillfully, securing favorable terms for both the company and its clients.
- Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
Inside Sales Representative
Miniature Precision Bearings, (MPB)
07.1998 - 05.2000
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Reduced customer churn rate by anticipating needs proactively, offering value-added services or discounts as appropriate.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Product Planner
Miniature Precision Bearings, (MPB)
06.1995 - 07.1998
- Enhanced product portfolio by identifying market trends and conducting competitive analysis.
- Optimized product development processes for accelerated time-to-market and increased customer satisfaction.
- Evaluated the success of existing products through performance metrics, making data-driven recommendations for improvements or discontinuation.
- Increased customer engagement with expertly designed user experiences tailored to target audience preferences and needs.
Manufacturing Supervisor
Miniature Precision Bearings, (MPB)
03.1991 - 06.1995
- Improved production efficiency by implementing lean manufacturing principles and streamlining processes.
- Reduced downtime by conducting regular equipment maintenance and addressing issues promptly.
- Enhanced employee morale and retention by fostering a positive work environment and recognizing outstanding performance.
- Developed and maintained detailed documentation for manufacturing processes, ensuring consistency across shifts.
Manufacturing Machine Set-up
Miniature Precision Bearings
04.1986 - 03.1991
- Improved production efficiency by setting up and maintaining machinery for optimal performance.
- Reduced machine downtime by conducting routine maintenance and troubleshooting issues as they arose.
- Enhanced workplace safety by performing equipment inspections and adhering to proper procedures.
- Collaborated with team members to ensure smooth workflow and timely completion of tasks.
- Optimized productivity by adjusting machine settings to meet specific job requirements.
Education
High School Diploma -
Keene High School
Keene, NH06.1984
Skills
- Sales team training
- Client Relationship Management
- Profitability Optimization
- Strategic Planning
- Solution selling
- Deal Closing
- Revenue Growth
- Consultative Selling Techniques
- Analytical Thinking
Timeline
Director of Sales
AST Bearings, LLC
04.2021 - Current
Outside Sales Representative
AST Bearings, LLC
05.2000 - 04.2021
Inside Sales Representative
Miniature Precision Bearings, (MPB)
07.1998 - 05.2000
Product Planner
Miniature Precision Bearings, (MPB)
06.1995 - 07.1998
Manufacturing Supervisor
Miniature Precision Bearings, (MPB)
03.1991 - 06.1995
Manufacturing Machine Set-up
Miniature Precision Bearings
04.1986 - 03.1991
High School Diploma -
Keene High School
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