Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Steven Penalo

Orlando,FL

Summary

Proven team collaborator and problem-solver, excelled at Walamart by enhancing customer satisfaction and store efficiency. Leveraged customer service expertise and organizational skills to streamline operations and maintain store cleanliness, contributing to a positive shopping environment. Demonstrated reliability and responsibility, ensuring task accuracy and team support.

Overview

3
3
years of professional experience

Work History

Store Associate

Walamart
09.2022 - 08.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Electrician Helper

Ets Electrical Services
01.2022 - 09.2022
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Helped complete system installations, digging trenches, and breaking up concrete.
  • Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
  • Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
  • Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
  • Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
  • Aided senior electricians in troubleshooting complex electrical issues using diagnostic tools such as multimeters or clamp meters.
  • Supported project completion timelines by efficiently collaborating with lead electricians to execute tasks as per schedule.
  • Increased productivity by promptly preparing necessary tools and equipment for each job, ensuring timely task execution.

Stocker Associate

Winn Dixie
10.2021 - 12.2021
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Located needed merchandise in inventory using software and placed on skids for transport to shelves.
  • Followed orders precisely for correct items, sizes and quantities.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Compiled reports of cost factors such as labor, production and equipment.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Introduced new scheduling system to improve tracking of actual plant capacity, automating data entry process.

Education

High School Diploma -

Educative Center "El Redentor"
Orlando, FL
09.2022

Skills

  • Customer Service
  • Customer Assistance
  • Cash Handling Accuracy
  • Attention to Detail Focus
  • Organization
  • Problem-solving acumen
  • Team Collaboration
  • Inventory Control
  • Store Cleanliness Maintenance
  • Flexible Schedule Adaptability
  • Time management mastery
  • Organizational Skills Development
  • Patience and empathy demonstration
  • Friendly and Helpful
  • Reliable and Responsible

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Store Associate

Walamart
09.2022 - 08.2024

Electrician Helper

Ets Electrical Services
01.2022 - 09.2022

Stocker Associate

Winn Dixie
10.2021 - 12.2021

High School Diploma -

Educative Center "El Redentor"

Similar Profiles

CREATE PROFILE
Steven Penalo