Driven Assistant Manager skilled in cash handling, customer service, and staff training. Proven track record in enhancing store operations and resolving customer inquiries effectively.
Overview
7
7
years of post-secondary education
5
5
years of professional experience
Work History
Assistant Manager
GameStop
Providence, RI
08.2025 - 01.2026
Assisted in managing daily store operations and staff activities.
Provided training and support to new team members on procedures.
Maintained merchandise displays to enhance customer engagement, balanced cash drawer and made bank deposited.
Opened and closed the store.
Resolved customer inquiries and concerns to ensure satisfaction.
Monitored inventory levels and coordinated stock replenishment efforts.
Lead Barista
Starbucks
Denver, Colorado
08.2023 - 05.2024
Led daily operations and ensured smooth workflow in high-volume coffee shop.
Did beverage preparation and worked as a customer service employee.
Collaborated with team to maintain cleanliness and organization of store.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Store located in the Denver International Airport
Sales Associate
Vans Shoes
Austin, Texas
06.2021 - 08.2022
Assisted customers in selecting footwear and apparel that match their style.
Processed transactions accurately using point-of-sale systems.
Collaborated with team members to manage inventory and stock levels.
Handled customer inquiries and resolved issues in a timely manner.
Participated in promotional events to drive brand awareness and engagement.
Contributed to a positive team environment through effective communication skills.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Bachelor of Science - Computer Game Development
California State University, Chico
Chico, CA
01.2016 - 05.2020
Transfer To Four Year - General Studies
Moorpark College
Moorpark, CA
08.2013 - 01.2016
GED
Agoura Hills, CA
Skills
Staff training
Customer engagement
Cash handling
Inventory management
Customer service
Due to Covid had slow down in work
After spending time in retail I have decided to pursue a job as an electrician
Hard working, excited to begin a new long term career