Steven Prada
Apopka,FL
Summary
Dynamic and detail-oriented professional with extensive experience in water damage restoration, mold remediation, and estimator. Successfully managed all aspects of mitigation, remediation, and property repair projects in both residential and commercial environments. Skilled in operational management, customer relations, and technical oversight, including moisture monitoring, equipment setup, and antimicrobial application. As the owner of In Solve Fix Too LLC, led restoration projects while ensuring compliance with industry standards and prioritizing customer satisfaction. Experienced in estimating, project planning, and delivering solutions to minimize property damage and streamline restoration timelines. Certified by the IICRC and knowledgeable in EPA regulations, equipped to provide expert services in property restoration and inspections. Committed to continuous improvement, fostering professional relationships, and delivering high-quality, sustainable outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Manager
PuroClean
01.2024 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Production Supervisor
PuroClean
01.2023 - 01.2024
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
- Managed team of 20 production associates, overseeing productive production processes and meeting all deadlines.
Production Technician
Clear Restoration
01.2021 - 01.2023
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Performed setup of production equipment to establish optimal performance.
- Managed approximately 40 incoming calls, emails and faxes per day from customers
Skills
- Problem-solving
- Adaptability
- Operations management
- Customer service
- Attention to detail
- Time management
- Leadership and training
- Technical proficiency
Certification
Water Damage Restoration, IICRC, 2022
Applied Structural Drying, IICRC,2022
Applied Microbial Remediation, IICRC, 2022
Water Damage Restoration, Aramsco, 2022
OSHA 30 Construction, IACET, 2023
Applied Microbial Remediation, Aramsco, 2023
Xactimate Habits, Online, 2023
Applied Structural Drying, Fort Lauderdale, 2023
Advanced Hands-on Containment Building (In person), Aramsco, 2023
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Operations Manager
PuroClean
01.2024 - Current
Production Supervisor
PuroClean
01.2023 - 01.2024
Production Technician
Clear Restoration
01.2021 - 01.2023
Water Damage Restoration, IICRC, 2022
Applied Structural Drying, IICRC,2022
Applied Microbial Remediation, IICRC, 2022
Water Damage Restoration, Aramsco, 2022
OSHA 30 Construction, IACET, 2023
Applied Microbial Remediation, Aramsco, 2023
Xactimate Habits, Online, 2023
Applied Structural Drying, Fort Lauderdale, 2023
Advanced Hands-on Containment Building (In person), Aramsco, 2023
Similar Profiles
Burchell DouglasBurchell Douglas
Mitigation Specialist at PuroCleanMitigation Specialist at PuroClean
Arik LumbatisArik Lumbatis
Certified Water Restoration Technician at PuroCleanCertified Water Restoration Technician at PuroClean
Estevan AbarzuaEstevan Abarzua
Project Manager at PuroCleanProject Manager at PuroClean