Steven Riscoe
Jacksonville,NC
Summary
Dynamic and results-oriented Aviation Maintenance Control Supervisor within the United States Marine Corps. Adept at managing personnel, resources, and logistics to ensure mission readiness and operational efficiency. Proven leadership skills honed through hands-on experience in the recruitment and management of personnel, achieving recruitment targets, and fostering an inclusive and diverse work environment.
During my tenure as a Recruiting Manager, I successfully led recruitment initiatives, identifying and attracting top talent to meet organizational objectives. My background in equal opportunity advocacy has equipped me with the ability to promote diversity and inclusivity within the unit, fostering a culture of respect and understanding.
Overview
18
18
years of professional experience
Work History
Maintenance Control and Equal Opportunity Advisor
USMC AVIATION
09.2022 - Current
- Assisted in the development of affirmative action plans by analyzing workforce demographics and setting appropriate goals based on legal requirements.
- Fostered open communication channels between employees and leadership regarding equal opportunity concerns, leading to increased trust within the organization.
- Improved organizational culture by conducting thorough investigations into equal opportunity complaints and resolving conflicts effectively.
- Maintained compliance with company policies, objectives, and communication goals.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Monitored workflow to improve employee time management and increase productivity.
Recruiting Manager
USMC
07.2020 - 08.2022
- Fostered a positive work culture by promoting teamwork, recognizing achievements, and encouraging open communication among employees
- Streamlined interview scheduling process, enhancing coordination between candidates, recruiters, and hiring managers while reducing administrative burden on all parties involved.
- Managed recruitment team and trained and mentored new advisors
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Led a successful recruiting team by providing motivational coaching and performance-based incentives
Quality Assurance Manager
USMC Aviation
06.2017 - 06.2020
- Implemented new quality assurance and customer service standards.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
- Inspected products and worker progress throughout production.
- Collaborated with cross-functional teams to identify root causes of product issues, leading to timely resolutions and continuous improvements.
- Skilled at working independently and collaboratively in a team environment.
Recruiter
USMC
01.2014 - 06.2017
- Collaborated with upper management to implement continuous improvements and exceed team goals
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals
- Increased enlistment rates by developing and implementing targeted recruitment strategies for high-potential candidates.
- Managed applicant tracking system efficiently, ensuring data integrity while maintaining compliance with relevant policies and regulations.
- Conducted follow-up communications with applicants who had expressed initial interest but not yet committed to enlistment, successfully converting a significant percentage into enlisted personnel.
- Participated in community events representing U.S. military and recruited interested parties.
- Built strong relationships with local community organizations to promote military career opportunities and attract diverse talent pools.
Qualitly Assurance Representative
USMC Aviation
01.2011 - 01.2014
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals
- Enhanced product quality by implementing comprehensive QA processes and procedures
- Tracked quality issues with external customers, suppliers, and internal plant operations
- Determined quality department standards, practices, and procedures
- Gained extensive knowledge in data entry, analysis and reporting
- Served as a subject matter expert within the organization, providing guidance on best practices for maintaining high levels of quality assurance across all functions.
Education
BBA: Business Administration -
University of Phoenix
Tempe, AZ03.2024
Skills
- Project Management
- Deadline Management
- Human Resources Management
- Marketing and Advertising
- Strong Communication and Interpersonal Skills
- Public Speaking
- Quality Assurance
- Sales operations
Timeline
Maintenance Control and Equal Opportunity Advisor
USMC AVIATION
09.2022 - Current
Recruiting Manager
USMC
07.2020 - 08.2022
Quality Assurance Manager
USMC Aviation
06.2017 - 06.2020
Recruiter
USMC
01.2014 - 06.2017
Qualitly Assurance Representative
USMC Aviation
01.2011 - 01.2014
BBA: Business Administration -
University of Phoenix
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