Steven Rivera
Houston,TX
Summary
Detail-oriented professional with strong background in purchasing, sales, and customer service. Well-versed in using exemplary research skills to determine up and coming style/fashion trends. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
Work History
Buyer
Pavement Modern & Recycled Fashion
10.2022 - Current
- Built long-term relationships with Sellers to establish quality and competitive pricing.
- Maintained complete documentation and records of all purchasing activities.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Maintained stock knowledge and bought in items accordingly
- Stayed up to date with fashion trends and styles in order to buy in clothing for the store
Retail Associate
Houston Rockets
08.2022 - 11.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Utilized upselling techniques to promote additional products and increase sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Customer Service Associate
Walgreens
09.2021 - 05.2022
- Responded to incoming customer phone requests on a daily basis to resolve their questions, comments, and concerns
- Welcomed and greeted customers into the store and offered advice on products and help with finding merchandise
- Processed cash, card, coupon, and check payments
- Regularly ensured all shelves and displays were properly stocked in a neat and orderly fashion
- Anticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction.
Sales Associate - Retail
Vans
06.2018 - 02.2022
- Exceeded sales goals by up selling products based on customer preferences and past purchases
- Managed point of sale cash and credit transactions
- Experienced in personal styling, visual merchandising, and up to date on all fashion trends
- Understood and delivered the brand's philosophy and lifestyle to the customer
- Worked on a team with 22 other sales associates to boost sales goals, conversion, and units per transaction
- Maintained a clean, organized inventory and curated displays of rotating seasonal clothing, shoes, and accessories.
Education
Stafford High School
Stafford, Texas06.2017
Skills
- Sales
- Bilingual
- Collaboration
- Problem Resolution
- Pricing Negotiation
- Project Management
- Organizational Skills
- Relationship Building
Languages
English
Spanish
Timeline
Buyer
Pavement Modern & Recycled Fashion
10.2022 - Current
Retail Associate
Houston Rockets
08.2022 - 11.2022
Customer Service Associate
Walgreens
09.2021 - 05.2022
Sales Associate - Retail
Vans
06.2018 - 02.2022
Stafford High School
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