Steven Robison
Lake City,PA
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Skilled Journeyman Electrician with expertise in layouts, installations and rough-in work. Familiar with fixtures and customer preferences. Methodical professional with meticulous attention to detail and efficiency. firm believer in that i sell myself not just the company i work for.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Insurance Agent
Globe Life / American Income Division
11.2022 - Current
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
- Resolved complex claims issues, advocating on behalf of clients to ensure fair settlements.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Mentored junior agents, sharing industry insights and best practices for success in the field.
- Established a solid reputation within the community as a knowledgeable and reliable resource for all things insurancerelated.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Obtained underwriting approval by completing application for coverage.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Met with customers to provide information about available products and policies.
- Generated leads through cold-calling, networking and other outreach methods.
- Conducted annual reviews of existing policies to update information.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Journeyman Electrician
IBEW 1516
08.2012 - 11.2022
- Improved electrical system efficiency by conducting thorough inspections and identifying areas for repair or replacement.
- Enhanced workplace safety through meticulous adherence to electrical codes and regulations during installation processes.
- Reduced downtime in production facilities by promptly troubleshooting and resolving electrical issues.
- Ensured seamless project completion with timely installation of wiring, fixtures, and control devices.
- Collaborated with other tradespeople to complete complex projects efficiently and meet deadlines.
- Maintained a clean and organized work environment, ensuring optimal productivity during electrical tasks.
- Completed challenging assignments on time by effectively prioritizing tasks and managing resources.
- Contributed to successful project outcomes by reading blueprints accurately and executing installations accordingly.
- Demonstrated exceptional problem-solving skills in diagnosing complex electrical malfunctions and implementing effective solutions.
- Performed regular maintenance on various types of electrical equipment for enhanced longevity and performance.
- Assisted in training apprentice electricians, sharing knowledge, techniques, and best practices for success in the trade.
- Minimized energy consumption through the implementation of energy-efficient lighting systems in commercial buildings.
- Completed rough-in, termination, and underground work.
- Interpreted blueprints, schematics, and diagrams of project requirements and initiated appropriate electrical installations.
- Read technical drawings, diagrams and project documentation to make accurate decisions about electrical system installations and repair work.
- Repaired and installed new fixtures, wiring, circuits, and motors.
- Tested electrical systems and components for continuity, current, voltage and resistance.
- Trained junior electrical professionals on proper procedures.
- Diagnosed issues and developed effective solutions.
- Performed troubleshooting to determine issues and appropriate action to complete tasks and provide quality installations.
- Evaluated existing electrical systems for maintenance, repair, and update requirements.
- Verified problems, investigated faults, and troubleshot solutions to enhance installations.
- Operated tools according to prescribed safety practices.
- Troubleshooted systems and repaired equipment, ensuring compliance with all established guidelines.
- Connected wires to circuit breakers, transformers or other components.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Followed state and local building regulations based on National Electrical Code.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
- Examined electrical units for loose connections and broken insulation.
- Installed 120/208 volt systems and 347/600 volt systems.
- Studied building schematics to determine location of wiring and equipment.
- Installed ground leads and connected power cables to equipment.
- Connected appropriate parts to deliver power to audio and visual equipment, signaling devices and heating or air conditioning systems.
FARM HAND
FINCHER FARMS
04.2010 - 01.2011
- Enhanced crop yields by implementing efficient irrigation techniques and proper fertilization methods.
- Assisted in the improvement of farm operations by maintaining detailed records of planting, harvesting, and equipment maintenance.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Reduced crop loss by carefully monitoring for signs of pests or disease and applying appropriate treatments when necessary.
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
- Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
- Fostered a safe work environment while operating heavy machinery by following established safety protocols and attending regular training sessions.
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Loaded and unloaded farm supplies and materials and stored in correct barn location.
- Performed regular maintenance to keep farm equipment in safe working order.
- Repaired farm equipment, completing both emergency, and preventive maintenance quickly and accurately.
- Operated tractors and self-propelled machinery to plow and fertilize soil.
- Used grease guns and oil cans to lubricate and adjust farm equipment.
Education
JOURNEYMAN ELECTRICAL CERTIFICATE - Electrical Equipment Installation And Repair
NJATC ELECTRICAL
Jonesboro, AR07.2020
High School Diploma -
Riverside High School
Lake City, AR05.2008
Skills
- Lead Development
- Customer Follow-Up
- Client Relations
- Leads Prospecting
- Customer Service
- Quotes and Sales
- Life Insurance
- Upselling
- Licensed Insurance Agent
- Active Listening
- Industry Regulations
- Time Management
- Conflict Resolution
- Risk Assessment
- Empathy and Compassion
- Equipment Troubleshooting
- Equipment Installation
- Commercial Construction Experience
- Project Planning
- Preventive Maintenance
- Equipment Maintenance
- Residential Construction
- Hand Tool Operation
- Blueprint Reading
- System Testing
- Schematics Interpretation
- Electrical Repair
- Wiring Diagrams
- Hand and Power Tools
- Basic Mathematical Skill
- Computer Savvy
- Schematic and Blueprint Interpretation
- Electrical Circuits
- New System Installations
- Installing Equipment
- Industrial Automation
- PLC Programming
- Switchgear Maintenance
- Electrical Troubleshooting
- Conduit Bending
- Transformer Installation
- Circuit Installation
- Hazardous Locations
- Electrical Code Knowledge
- Low Voltage Systems
- Load Calculations
- Lighting Installation
- Arc Flash Safety
- Grounding Systems
- Heavy Machinery Operation
- Equipment Repair and Maintenance
- Technical Skills
- Farm Equipment Operation
- Field Operations
- Crop Harvesting
- Dependable and Hardworking
- Farm Equipment and Machinery
- Tractor and Implement Operation
- Forklift Operation
- John Deere Equipment
- Heavy Lifting
- First aid knowledge
- Farm equipment maintenance
- Inventory management
Accomplishments
top sales agent in the ralston org in my first 6 months as an agent moving into management after one month
Certification
journey man electrical certificate from njatc and international brotherhood of electrical workers 1516
Affiliations
- hunting, family , sports
Timeline
Insurance Agent
Globe Life / American Income Division
11.2022 - Current
Journeyman Electrician
IBEW 1516
08.2012 - 11.2022
FARM HAND
FINCHER FARMS
04.2010 - 01.2011
JOURNEYMAN ELECTRICAL CERTIFICATE - Electrical Equipment Installation And Repair
NJATC ELECTRICAL
High School Diploma -
Riverside High School
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