Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
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Steven Ruas

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a successful career. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Strong leader and problem-solver dedicated to thriving by using independent decision making skills and sound judgment to make a positive impact.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Automotive Service Manager

Car Care Center Of Newark (Goodyear)
09.2021 - Current
  • Customer service advisor
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Customer satisfaction and exceeding company goals.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Warehouse Employee

UPS
11.2019 - 03.2020
  • Performed inventory control, such as counting, and stocking merchandise.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50+ pounds.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials
  • Maintained clean, orderly work environment free of hazards.

Retail Store Manager

Station Wines & Liquor
07.2018 - 03.2020
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Offered hands on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed store organization, maintenance, and purchasing functions.
  • Interacted well with customers to build connections and nurture relationships.
  • Supervised guests at front counter, answering questions regarding products.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.

Education

Electrical Trade (EEST Program) - Electrical/ Electronics

Lincoln Technical Institute
Union, NJ
09.2021

High School Diploma -

Science Park High School
Newark, NJ
06.2020

Skills

  • Sales strategy
  • Team leadership
  • Continuous improvement
  • Problem-solving
  • Verbal Communication
  • Goal Setting
  • Decision-Making
  • Good Judgment
  • Teamwork and Collaboration
  • Documentation and Reporting
  • Time Management
  • Critical Thinking
  • Active Listening

Certification

  • Forklift Certified, Present
  • NJ Motor Vehicle Inspector, Certified and licensed for NJ Motor Vehicle Inspections
  • Certified Electrical Technician

Languages

English
Full Professional
Portuguese
Native or Bilingual
Spanish
Professional Working

Personal Information

Relocation: Anywhere

Timeline

Automotive Service Manager

Car Care Center Of Newark (Goodyear)
09.2021 - Current

Warehouse Employee

UPS
11.2019 - 03.2020

Retail Store Manager

Station Wines & Liquor
07.2018 - 03.2020

Electrical Trade (EEST Program) - Electrical/ Electronics

Lincoln Technical Institute

High School Diploma -

Science Park High School

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Steven Ruas