Steven Schofield
Wilmington,MA
Summary
Highly motivated Account Executive with 20 years of experience selling into various industries and sectors. Spent the last 5 years selling conversational AI solutions to government, finance, legal and health & human services. Ranked top performer on my team achieving Presidents Club and recognized as top rep selling most ACV cloud business year over year. Developed and honed a range of skills that enable me to succeed. Eager to learn new technologies and best practices to enhance my skillset to effectively meet customer demands.
Overview
22
22
years of professional experience
Work History
Account Executive
Microsoft
12.2019 - 07.2024
- Microsoft acquired Nuance
- Sold Dragon AI cloud solutions to law enforcement, legal, finance, education & heath & human services
- Achieved Quota FY20, FY21 and FY23
- Presidents Club FY23
- Top sales rep consistently selling most ACV/cloud business on team.
- Managed multiple accounts simultaneously
- Qualified leads, built relationships and executed sales strategies to drive new & existing business.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Conducted regular check-ins with existing clients to assess their needs and identify cloud upsell opportunities.
- Developed a solid pipeline through diligent research and targeted outreach efforts.
- Weekly Dragon demonstrations
- Supported customer pilots
- Leveraged resellers, VARs, partners & distributors
- Team collaboration to help drive success
Account Executive
Pragmatic Works
03.2011 - 07.2019
- Achieved Top Sales Rep Award in 2015, 2016 & 2017
- Achieved Rookie of the Year in 2014.
- Microsoft ISV
- Managed new & existing accounts.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Prepared forecasts to gain understanding of measures needed to grow business.
Account Executive
Sybase, Inc.
01.2004 - 12.2010
- Started as telemarketer
- Promoted to Inside Sales Rep 1
- Promoted to Inside Sales Rep 2
- Relational Database/ASE sales
- Managed new & existing business
- Supported Outside Rep and System Consultant.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Combat Engineer (12B)
Army National Gaurd
11.2002 - 10.2006
- Trained to construct fighting positions, fixed floating bridges and established defense fighting positions.
- Trained for emergency response efforts.
- Provided logistical support during deployments by managing resources and overseeing transportation arrangements.
- Trained for reconnaissance missions, gathering valuable intelligence for strategic planning purposes.
Education
Bachelor of Arts -
University of Massachusetts - Dartmouth
North Dartmouth, MA06.2002
Skills
- Client Relationship Building
- Account Management
- Relationship building and management
- Strategic selling
- New business opportunities
- Sales Quota Achievement
- Account planning
- Sales proficiency
- Forecast preparation
- Needs Assessment
Timeline
Account Executive
Microsoft
12.2019 - 07.2024
Account Executive
Pragmatic Works
03.2011 - 07.2019
Account Executive
Sybase, Inc.
01.2004 - 12.2010
Combat Engineer (12B)
Army National Gaurd
11.2002 - 10.2006
Bachelor of Arts -
University of Massachusetts - Dartmouth
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