Steven Schonberger
McLean,VA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of responsibilities in a high volume setting.
Overview
8
8
years of professional experience
Work History
Manager
Aracosia Restaurant Group
06.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Onboarded new employees with training and new hire documentation.
Server
Aracosia Restaurant Group
04.2019 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Food Runner
Aracosia Restaurant Group
10.2018 - 03.2019
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
Busser
Aracosia Restaurant Group
09.2016 - 09.2018
- Reset and cleaned tables quickly to prepare for new customers.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Dishwasher
Aracosia Restaurant Group
07.2016 - 09.2016
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes, utensils and glassware clean.
Education
BBA - Business Management
James Madison University
Harrisonburg, VA05.2022
Skills
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Organization
Languages
Spanish
Professional Working
Timeline
Manager
Aracosia Restaurant Group
06.2021 - Current
Server
Aracosia Restaurant Group
04.2019 - 06.2021
Food Runner
Aracosia Restaurant Group
10.2018 - 03.2019
Busser
Aracosia Restaurant Group
09.2016 - 09.2018
Dishwasher
Aracosia Restaurant Group
07.2016 - 09.2016
BBA - Business Management
James Madison University
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