Steven Smith
Westminster,CO
Summary
Dynamic General Manager with a proven track record at Coyote Ugly Saloon, excelling in operations management and staff development. Spearheaded marketing initiatives that boosted brand visibility and profitability, while effectively managing budgets and enhancing customer relations. Skilled in problem resolution and training, fostering a motivated and high-performing team.
Overview
16
16
years of professional experience
Work History
General Manager
Coyote Ugly Saloon
Denver, CO
09.2010 - Current
- Managed staff schedules to optimize labor efficiency and service quality.
- Developed training programs for new employees to enhance team performance.
- Oversaw daily operations, ensuring compliance with safety and health regulations.
- Coordinated marketing strategies to increase brand visibility and attract clientele.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
Education
No Degree -
Art Institute of Colorado
Denver, COHigh School Diploma -
Ranum High School
Denver, CO06-2025
Skills
- Problem resolution
- Operations management
- Staff management
- Customer relations
- Training and development
- Staff training
- Inventory control
- Staff supervision
- Goal setting
- Employee scheduling
- Verbal and written communication
- Administrative skills
- P&L management
- Staff motivation
- Labor cost controls
- Vendor relationships
- Vendor negotiations
Timeline
General Manager
Coyote Ugly Saloon
09.2010 - Current
No Degree -
Art Institute of Colorado
High School Diploma -
Ranum High School