Steven Staples
Fort Mill,SC
Summary
Automotive professional with a focus on delivering high standards and achieving impactful results. Brings valuable experience in sales strategy, customer engagement, and team leadership. Known for adaptability and reliability, ensuring seamless operations and sustained performance. Demonstrates skills in negotiation, customer relationship management, and strategic planning.
Overview
12
12
years of professional experience
Work History
Finance Manager
Scott Clark Toyota
07.2025 - Current
- Developed financing solutions tailored to customer needs, enhancing vehicle sales and customer satisfaction.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
Sales Manager
Woodland Ford
03.2025 - 06.2025
- Leading and overseeing the sales team to achieve sales targets.
- Recruit, hire, and train new sales staff members.
- Submit applications to banks and package a deal properly.
- Manage CRM and introduce procedures for proper follow-up.
- Led sales team to achieve and exceed monthly targets through effective training and motivation strategies.
- Mentored junior sales representatives, fostering professional growth and improving overall team performance.
Sales Manager
BMW of Fairfield
02.2023 - 03.2025
- Supervising and monitoring the performance of the salesperson.
- Creating a positive and productive work environment.
- Developing and executing sales plans and strategies to achieve sales targets.
- Manage the sales pipeline and ensure effective follow-up to drive sales growth.
- Presenting aftermarket products, extended warranties, and other products to generate revenue for the dealership.
Realtor
Realty One Group Fox
07.2021 - 01.2023
- Identified potential sales or projects in line with the client's historical buying trends and proposed profitable opportunities to initiate purchase offers.
- Monitored escrow process, coordinated contingency removal of property inspection, and reviewed timely closing of escrow.
- Expanded brand presence through proactive marketing and advertising strategies.
- Promoted listings on social media and print advertisements.
Car Salesman
Mercedes Benz of Walnut Creek
04.2018 - 03.2021
- Greeted customers and proactively offered assistance and information on vehicles of interest.
- Demonstrated car features and benefits, also facilitated test drives to enhance customer experience.
- Liaised between customers and the finance department to facilitate price negotiation and financing options.
- Helped customers find desired items and sizes by closely supporting each person throughout the buying process.
Car Salesman
Mercedes Benz of Fairfield
08.2014 - 03.2018
- Contacted new and existing customers to discuss how new vehicles could meet their needs.
- Used networking opportunities to create successful, ongoing customer relationships.
- Maintain friendly and professional customer interactions to keep doors open and close sales.
- Consulted with members of other departments to complete sales transactions.
Service Porter/Washer
Fairfield Ford
01.2014 - 07.2014
- In charge of maintaining the appearance and organization of the dealership’s vehicles.
- Washing and detailing vehicles.
Education
Associate of Arts - Communications
Santa Rosa JC
Santa Rosa, CASkills
- Sales strategy development
- Responsive to new challenges
- Proficient in closing deals
- Detail-oriented approach
- Client service expertise
- Proficient in sales communication strategies
- Analytical problem solver
- Effective team management
Timeline
Finance Manager
Scott Clark Toyota
07.2025 - Current
Sales Manager
Woodland Ford
03.2025 - 06.2025
Sales Manager
BMW of Fairfield
02.2023 - 03.2025
Realtor
Realty One Group Fox
07.2021 - 01.2023
Car Salesman
Mercedes Benz of Walnut Creek
04.2018 - 03.2021
Car Salesman
Mercedes Benz of Fairfield
08.2014 - 03.2018
Service Porter/Washer
Fairfield Ford
01.2014 - 07.2014
Associate of Arts - Communications
Santa Rosa JC