Steven Sumpter
Edmond,OK
Summary
Experienced sales associate and former aircraft maintenance supervisor known for strong communication and relationship management skills. Proven track record in supervising teams and streamlining processes to enhance customer experiences and operational efficiency.
Overview
16
16
years of professional experience
Work History
Sales Associate
AutoMax, B Sanders Nissan/Norman Hyundair/Chev
Oklahoma City, Oklahoma
03.2020 - 08.2026
- Conducted product demonstrations to showcase vehicle features and benefits.
- Assisted customers in selecting vehicles based on needs and preferences.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Participated in training sessions to enhance product knowledge and sales techniques.
Level 2 Unit Chief/Aircraft Maintenance Supervisor
Tinker Air Force Base
Midwest City, OK
04.2010 - 12.2019
- Supervised aircraft maintenance teams to ensure compliance with safety standards.
- Coordinated inspections and repairs of aircraft systems and components to maintain operational readiness.
- Supervised operations for units ensuring timely execution of TF33 aircraft engine maintenance schedule.
- Implemented strategies to streamline workflows across multiple departments.
- Facilitated cross-team communication to align efforts with mission objectives.
Education
High School Diploma -
Northeast High School
Oklahoma City, OK05-1980
Skills
- Customer relationship management
- Product knowledge
- Vehicle demonstration
- Customer service
- Communication strategies
- Sales strategy
- Relationship building
Timeline
Sales Associate
AutoMax, B Sanders Nissan/Norman Hyundair/Chev
03.2020 - 08.2026
Level 2 Unit Chief/Aircraft Maintenance Supervisor
Tinker Air Force Base
04.2010 - 12.2019
High School Diploma -
Northeast High School