Steven Tomsick
Arlington
Summary
Versatile and accomplished, I excelled as an Office Manager/Maintenance Technician at E.M.P REHEARSAL, where I seamlessly managed client relations and office operations while also tackling maintenance issues. My expertise spans from customer service to technical troubleshooting, highlighted by a decade in flood restoration and proficiency in plumbing. I lead with a results-driven approach, ensuring project success and operational efficiency.
Overview
14
14
years of professional experience
Work History
Office Manager/Maintenance Technician
E.M.P REHEARSAL
Forth Worth
03.2013 - Current
- Resolved customer inquiries and complaints requiring a manager.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained filing system for records, correspondence and other documents.
- Managed office inventory and placed new supply orders.
- Responded to customer inquiries via phone or email in a professional manner.
- Inspect and repair any maintenance issue in the building from electrical to Plumbing.
- And maintaining cleanliness in lobby and bathrooms for customers
Lead Builder
G&G contractor services
Arlington
03.2011 - Current
- Used personal knowledge and abilities to help complete building tasks.
- Maintained accurate records of expenses associated with each project including labor costs, materials purchased.
- Scheduled routine inspections to assess condition of structure.
- Performed regular maintenance on tools and equipment used in the construction process.
- Led team of builders in installation of drywall, framing and other building materials as needed.
- Repaired and renovated existing structures as needed.
- Cleaned or prepared construction sites to eliminate hazards.
Education
GED -
Lamar High
Skills
- Office management
- Customer service
- 10 yrs experience Flood restoration
- Interior and exterior door installation
- Drywall install or repair
- Drywall tape and bed and texture
- Trim and crown molding
- Interior and exterior painting
- Basic electrical
- Plumbing( experience with soldering and brazing copper)
- Tile install and repair
- Wood working (furniture repair)
- And some experience in appliance repairs like washers dryers Etc
- Technical troubleshooting
- Workflow planning
Timeline
Office Manager/Maintenance Technician
E.M.P REHEARSAL
03.2013 - Current
Lead Builder
G&G contractor services
03.2011 - Current
GED -
Lamar High