Steven Twiddy
Rocky Mount,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server Trainer
Western Sizzlin
Rocky Mount, NC
02.2022 - Current
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Provided continuous evaluation and feedback to server employees.
Bartender
Prime Smokehouse
Rocky Mount, NC
01.2021 - 02.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server Trainer
Craft Public House
Rocky Mount, NC
03.2019 - 01.2021
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Provided continuous evaluation and feedback to server employees.
Packing, Shipping, and Receiving Assembler
DHL
Raleigh, NC
09.2018 - 02.2019
- Collaborated with other departments on supply and quality issues.
- Updated computer tracking system with latest product movements.
- Completed daily cycle counts and assisted with [Timeframe] audits.
- Coordinated storage locations and product movements.
Education
No Degree - Business Management
Wake Technical Community College
Raleigh, NC02.2024
No Degree - Massage Therapy
Miller-Motte Technical College - Clarksville
Cary, NC05.2015
High School Diploma -
Tarboro High School
Tarboro, NC06.2009
Skills
- Food and Beverage Service
- Monitoring Alcohol Consumption
- Responsible Alcohol Service
- Menu Memorization
- Suggestive Selling
- Professional Service Standards
Timeline
Server Trainer
Western Sizzlin
02.2022 - Current
Bartender
Prime Smokehouse
01.2021 - 02.2022
Server Trainer
Craft Public House
03.2019 - 01.2021
Packing, Shipping, and Receiving Assembler
DHL
09.2018 - 02.2019
No Degree - Business Management
Wake Technical Community College
No Degree - Massage Therapy
Miller-Motte Technical College - Clarksville
High School Diploma -
Tarboro High School
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