Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Steven Valente

Honey Brook

Summary

Enthusiastic Head Cashier with [Number] years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals. Reliable [Job Title] offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in [Type] areas and flexible with changing business needs.

Overview

9
9
years of professional experience

Work History

Fulfillment Center Team Lead Inbound

QVC
05.2019 - Current
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Cross trained with cross functional parts of the department to support mission goals.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Equipment Trainer/Mentor on Stock Picker Equipment
  • Utilizing tools to Project Labor and Pivoting Team Members to ultimately Succeed Mission Goals.
  • Audited team performance and compliance with Tools and set standards.
  • Coordinating Labor with Area Managers and Team Leads to support the business needs.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.

Head Cashier

Lowes Home Improvment
11.2019 - Current
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Equipment Operator on Stock Picker, Fork Lift, and Reach truck.
  • Educated employees on register use, merchandising, and customer service.
  • Led cashiers and associates in providing thoughtful customer service.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.

25L Cable Systems Installer Maintainer

United States Army
08.2014 - 08.2018

Summary of Qualifications:

Skilled Cable Systems Installer Maintainer with Proven ability to develop and implement systems to repair maintain telecommunication. Furthermore certified Fiber Optic Splicer/ Installer. Respected Leader, able to build highly motivated teams focused on achieving goals. Key skills include:

  • Critical Thinking
  • Team Player
  • Negotiation
  • Highly Motivated
  • Climbing Telephone Poles
  • Splicing and Installing Fiber Optic Cable/ Coaxial Cable/ Category Five Cable

Work Experience/ Accomplishments:

Cable

Cable Systems Installer Maintainer Schofield Barracks, HI U.S. Army August 11th 2018

  • Certified Fiber Optic Splicer/ Installer
  • Trained to climb poles and use linemen belt and run telecommunication cable from pole to pole
  • Managed Team of 5 soldiers for projects such as installing category five cable in buildings and burying approximately over 100,000 feet of Fiber Optic Cable 5 feet underground. Furthermore repairing/ splicing Fiber Optic Cables

Steven Valente

  • I have been through extensive training for Leadership and Development for Becoming a great Leader.
  • Licensed to drive Military heavy equipment such as Light Medium Tactical Vehicle with Air Braking Systems.
  • I have been installing and splicing cable for four years in and out of tactical environments and worked for High Profile Customers.
  • Good with working with Diverse Culture we worked with many different Military Forces such as the Japan, Singapore, Britain, Australia, Malaysia and Indonesia.
  • Conducted Extensive Training for Sexual Assault and Harassment every three months for the past four years from August 2014 to August 2018 as well as Equal Employment Opportunity Training.
  • Achieved Top Secret Security Clearance

Military Training

  • Basic Skills Course: Infantry School, Fort Benning, GA 2014
  • Advanced Skills Course: Cyber Center of Excellence, Augusta GA 2015
  • Air Assault qualified Schofield Barracks, HI 2015
  • Basic Leadership Development Course Schofield Barracks, HI 2018






Education

High School Diploma -

Coatesville Area Highschool
Coatesville, PA
06.2014

Skills

  • Store Opening and Closing
  • Special Assignments
  • Structured Cabling
  • Adobe Flash
  • Verbal Communication
  • Team Contribution
  • Till Counting
  • Sales Expertise
  • New Hire Training
  • Heavy Lifting
  • Adaptability and Dependability
  • Time Management Strength
  • Schedule Coordination
  • Transaction Approvals
  • Policy Enforcement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Head Cashier

Lowes Home Improvment
11.2019 - Current

Fulfillment Center Team Lead Inbound

QVC
05.2019 - Current

25L Cable Systems Installer Maintainer

United States Army
08.2014 - 08.2018

High School Diploma -

Coatesville Area Highschool
Steven Valente