Steven Washington
San Antonio,TX
Summary
Dynamic professional with a proven track record in team leadership and customer service at Keith's Moving. Skilled in inventory management and cash handling, I excel in enhancing operational efficiency and resolving client issues. Committed to fostering a collaborative environment, I effectively motivate teams to achieve high satisfaction rates.
Overview
2027
2027
years of professional experience
Work History
Assistant Manager
Keith's Moving
San Antonio, TX
2015 - Current
- Assisted in coordinating daily operations to ensure efficient workflow and timely service delivery.
- Supported onboarding and training of new staff, enhancing team performance and collaboration.
- Managed inventory levels, ensuring availability of supplies for smooth operational processes.
- Developed and maintained effective communication with clients to address inquiries and resolve issues promptly.
- Mentored junior staff, fostering skill development and promoting a culture of teamwork.
Shift Leader
Circle K
San Antonio, TX
12.2022 - 12.2025
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained team members on customer service protocols and operational procedures.
- Coordinated inventory management, optimizing stock levels and minimizing waste.
- Managed cash handling processes, ensuring accuracy in transactions and reporting.
- Resolved customer complaints effectively, enhancing overall satisfaction rates.
Education
Paralegal Studies
San Antonio College
San Antonio, TXSkills
Customer service
Money handling
Team leadership
Decision-making
Customer relations
Time management
Team motivation
Timeline
Shift Leader
Circle K
12.2022 - 12.2025
Assistant Manager
Keith's Moving
2015 - Current
Paralegal Studies
San Antonio College