Steven Watson
West Palm Beach,FL
Summary
Seasoned leader, successful in client satisfaction and enhancing the client company experience. Energetically handle challenges internally and externally. Strong understanding of operations and offering top-notch project management, team leadership and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities.
Overview
8
8
years of professional experience
Work History
Director of Operations
Camilla Webster Art Studio
West Palm Beach, FL
01.2020 - 01.2024
- Developed and implemented marketing strategies to increase customer base.
- Organized exhibitions and events to showcase artwork of local artists.
- Managed daily operations, including budgeting and accounting tasks.
- Supervised staff members and monitored their performance.
Sales Associate
Restoration Hardware
Jacksonvlle, FL
06.2016 - 01.2019
- Built relationships with customers to encourage repeat business.
- Maintained up-to-date knowledge of store merchandise and policies.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Collaborated with management teams to develop innovative marketing strategies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
Education
Bachelor of Arts - Business Economics
Wofford College
Spartanburg, SC05-1981
Some College (No Degree) - Graduate Markeing
UCLA
Los Angeles, CASkills
- Leadership training
- Business Management
- Customer Retention
- Employee Development
- Administrative Management
- Data Analysis
- Customer Service Management
Timeline
Director of Operations
Camilla Webster Art Studio
01.2020 - 01.2024
Sales Associate
Restoration Hardware
06.2016 - 01.2019
Bachelor of Arts - Business Economics
Wofford College
Some College (No Degree) - Graduate Markeing
UCLA
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