Steven Wessel
Monkey Bar Steak and Seafood
Cape Coral,FL
2027
years of professional experience
Dynamic professional with extensive experience in customer service and team collaboration. Skilled in problem-solving and time management, consistently delivering high-quality service while maintaining a positive atmosphere during high-pressure shifts.
Work History
Server
2 Years 7 Months- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area to ensure safety standards.
- Managed guest inquiries and resolved complaints to promote satisfaction.
- Trained new team members on restaurant protocols and service techniques.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Delivery Driver
6 Years 11 Months- Delivered orders promptly, ensuring customer satisfaction and repeat business.
- Communicated effectively with team members and customers for order updates.
- Collaborated with kitchen staff to ensure timely preparation of orders during peak hours.
- Enhanced customer experience by providing friendly and professional service during deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
Server/Bartender
- Delivered exceptional customer service in fast-paced dining environment.
- Effectively handled customer inquiries and resolved issues promptly.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed cash and credit transactions accurately, maintaining financial integrity.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Painter, Bookkeeper
- Prepared surfaces by cleaning, sanding, and priming to ensure optimal paint adhesion.
- Applied various paint types using brushes, rollers, and sprayers to achieve desired finishes.
- Conducted inspections to identify areas requiring touch-ups or repairs before final application.
- Conducted regular inspections of completed work, ensuring adherence to high-quality standards.
- Developed strategies for improving workflow efficiency and reducing material waste during projects.
- Oversaw project timelines and delegated tasks to ensure successful completion of multiple assignments simultaneously.
- Reconciled bank statements monthly to ensure accuracy of financial records.
- Recorded daily financial transactions to maintain accurate accounts.
- Maintained and processed invoices, deposits, and money logs.
Pool Maintenance Technician
4 Months- Perform chemical balancing and water quality tests to maintain hygiene and clarity.
- Troubleshoot and repair pool equipment, including pumps, filters, and heaters.
- Conduct routine inspections of pool systems to ensure optimal performance and safety standards.
- Document maintenance activities and service records accurately for client reference.
- Collaborate with team members to optimize maintenance schedules and improve efficiency.
- Managed inventory of pool chemicals and supplies, ensuring adequate stock levels are maintained for uninterrupted service delivery.
Education
High School Diploma
No Degree - Accounting
Skills
Exceptional customer service
Guest engagement
Cash handling
Multitasking Abilities
Time management
Problem-solving
Team collaboration
Strong work ethic
Multitasking
Friendly
positive attitude
Timeline
Server
Monkey Bar Steak and Seafood
01.2024 - CurrentRead More
Pool Maintenance Technician
Anderson Custom Pools
05.2019 - 09.2019Read More
Delivery Driver
Chicago Brothers Pizza
10.2016 - 09.2023Read More
Server/Bartender
Opa Food and Spirits
2021 - 2023Read More
Painter, Bookkeeper
Wessels Painting
2016 - 2023Read More
Florida SouthWestern State College
No Degree from Accounting
Read More
Lake Orion Community High School
High School Diploma
Read More