Professional Summary Over 15 years in the financial services industry. My experience is primarily focused on the sales and marketing of mortgage related products and services along with customer service . I have an acute acumen for results based practices and responsible customer service.
Responsible for healthcare claim processing and resolution for healthcare providers, pharmacies and plan administrators.
Responsible for customer support primarily involving pharmaceutical claims adjustments and reconciliation
Responsible for data input, troubleshooting and the explanation of benefit options in a busy call center environment.