Steven Wiles
Hammond,IN
Summary
Reliable cook with four years of experience and cooking simple menu items. Team-player with clear communication skills and willingness to help other employees with restocking and counter tasks. Arrives to work early to prepare for shift and relieve other coworkers on time.
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Overview
1
1
year of professional experience
Work History
Pizza Maker
Ricospizza
Hammond, Indiana
07.2024 - 10.2024
- Dropped off food and drink orders for customer pickup.
- Set aside add-on items for future orders.
- Washed and cut ingredients for quick meal assembly.
- Keep items and ingredients stocked and organized.
- Cleaning floors and restrooms making sure everything is sanitary.
- Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
- Assisted other cooks in preparing salads, sandwiches, desserts and appetizers.
- Checked temperature of ovens prior to use to ensure optimal cooking temperatures.
- Cut vegetables and rolled out dough to prepare raw materials for cooking.
- Sanitized workstation at end of shift to prevent foodborne illnesses.
- Cleaned and sanitized kitchen surfaces and equipment.
- Filled and served various beverages for customers.
- Adjusted thermostat control to regulate temperature of pizza ovens.
- Monitored quality of all products served to customers.
- Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.
- Stocked shelves with necessary ingredients for making pizzas.
Customer Service Representative
Gamestop
Hammond, IN
01.2024 - 02.2024
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Provided exceptional customer service to ensure customer satisfaction.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Developed positive relationships with customers through friendly interactions.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
High School Diploma -
Hammond Highschool
Hammond06-2022
Skills
- Dough preparation
- Dough making
- Inventory management
- Sanitation practices
- Supply restocking
- Food pairing knowledge
- Temperature control
- Food presentation
- Quality assurance
- Dependable and responsible
Timeline
Pizza Maker
Ricospizza
07.2024 - 10.2024
Customer Service Representative
Gamestop
01.2024 - 02.2024
High School Diploma -
Hammond Highschool